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Distributing Surveys

Did you know – you can increase survey responses by distributing surveys at the right time, through the right channels? In fact, we’ll show you how! Learn how to optimize your sending channel and survey cadence with best practice guides and built-in Delighted features.

Distributing Surveys
Even if you’re just starting your customer experience (CX) management program, you’ve probably heard of Net Promoter Score (NPS): it’s one of the most popular customer experience […]
The Editorial Team
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5 ways to use star surveys blog post OG image
5 popular ways to use 5-star surveys [Video]
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How to create a QR code survey: Gather feedback wherever your customers are
Introducing Delighted’s Link platform revamp: New in-app survey link builder
20 website survey questions to ask your customers
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What is a good survey response rate for online customer surveys?
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3 steps to customer survey automation
Square integration
Introducing the Square integration: Trigger post-transaction surveys with Square and Delighted
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Automate candidate and employee feedback collection with 3 new integrations: Greenhouse, Zoho Recruit, and BambooHR
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Introducing the ActiveCampaign integration: 5 survey triggers to automate your CX program
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Email survey subject lines: 7 best practices to improve your open and click-through rates
salesforce integration featured image
You requested, we updated. A Delighted + Salesforce integration revamp you don’t want to miss!
when to send nps survey featured image
When to send your NPS survey: Best practices for your NPS program
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Introducing the Delighted Autopilot API
new integrations freshdesk gorgias teamwork logrocket
4 new free integrations: Freshdesk, Gorgias, Teamwork, and LogRocket
Experience Management 101
What is the customer lifecycle? Definition, stages, and tips
What are customer touchpoints and how to identify them (with examples)
Creating Surveys
Introducing AI Recommended Questions
Multiple choice questions: Types, examples, and tips 
Reporting & Analysis
Email digests: The easiest way to stay on top of feedback
New integration: Sync survey responses into Google Sheets

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product