Hubspot survey integration: Automatically sync customer feedback to contacts in HubSpot

Enrich your HubSpot contact information with Delighted feedback

View integration documentation

Hubspot survey integration with Delighted
  • Collect feedback from prospects and customers with pre-built Delighted NPS, CSAT, CES, 5-star, Thumbs, and Smileys surveys, customized for your brand look and feel
  • Sync customer feedback as a Contact Property in HubSpot to automate workflows
  • Reduce customer churn with clear insight into account health

How CommonBond uses HubSpot + Delighted

We use Delighted’s Hubspot integration for our care program. I’m able to compare support response times to NPS scores, and I’m able to do this in minutes instead of having to download a ton of spreadsheets.”

Craig Shayowitz, Operations Manager at CommonBond

hubspot integration commonbond logo
Why Delighted

Gain a holistic understanding of your audience with a dedicated survey tool like Delighted

  • Collect insightful feedback on any interaction via any channel (website, in-app, link URL, and SMS)
  • Leverage beautiful survey templates (NPS, CSAT, CES, 5-star, Smileys, and Thumbs) – no design or IT required
  • Do it all yourself – survey best practices are built-in for high response rates and insightful feedback
  • Let us handle the details, so you never have to worry about over surveying your customers
nps email survey

Follow up on customer feedback. Turn detractors into fans, and fans into brand ambassadors.

insights lead to customer experience improvements

Inform decisions

Share pre-built reports and feedback digests with the people who can make a difference.

close the loop

Close the loop

Ask teammates to follow up with unhappy customers through your HubSpot integration.

engage promoters

Engage promoters

Automate post-survey follow-up to encourage brand advocacy and engagement from loyal customers.

Integrate with the tools you already use

About HubSpot

HubSpot brings marketing, sales, and service into one comprehensive product. Generate leads, automate marketing emails, operate a support ticket system, and more.

Learn more about HubSpot

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.