Pricing plans for businesses of all sizes, at all stages of growth

All Delighted plans come with survey branding, question customization, unlimited survey sends, question logic, and access to the Delighted Community.

Free plan

Get started with 25 responses and 1 user for free – no credit card required.

Starter
$17/mo
Plans are billed yearly. Monthly pricing is also available for 10% more.
Delighted survey responses50 responses/mo
Delighted survey users2 users
Delighted SurveysDelighted Surveys
Unlimited Surveys
Delighted CXDelighted CX
Unlimited CX Projects
  • Branding customization (logo, colors)
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
Delighted survey responses100 responses/mo
Delighted survey users3 users
Delighted SurveysDelighted Surveys
Unlimited Surveys
Delighted CXDelighted CX
Unlimited CX Projects
  • Branding customization (logo, colors)
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
Advanced
$134/mo
Plans are billed yearly. Monthly pricing is also available for 10% more.
Delighted survey responses250 responses/mo
Delighted survey users5 users
Delighted SurveysDelighted Surveys
Unlimited Surveys
Delighted CXDelighted CX
Unlimited CX Projects
  • Branding customization (logo, colors)
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
  • 6 Premium integrations
    Salesforce, Segment, HubSpot
    See all
MOST POPULAR
Premium
$224/mo
Plans are billed yearly. Monthly pricing is also available for 10% more.
Delighted survey responses500 responses/mo
Delighted survey users10 users
Delighted CXDelighted CX
Unlimited CX Projects
Delighted SurveysDelighted Surveys
Unlimited Surveys
  • Branding customization (logo, colors)
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
  • 6 Premium integrations
    Salesforce, Segment, HubSpot
    See all

Prices shown do not include sales tax. Sales tax will be calculated upon entering billing information.
Need more responses or users? Contact us for custom pricing.

 

 
 
 
 
 
 
Starter
$17/mo
Growth
$35/mo
Advanced
$134/mo
Most popular
Premium
$224/mo
Responses
50/mo
100/mo
250/mo
500/mo
Users
1 user
5 users
10 users
20 users
Delighted CX
 
 
 
 
Number of Projects
Unlimited
Unlimited
Unlimited
Unlimited
Use any CX template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
Available
Available
Available
Available
CX survey customization features
 
 
 
 
Branding customization (logo, colors)
Available
Available
Available
Available
Survey delivery platform: Link, Email, Web, Embed, SDK, Kiosk
Available
Available
Available
Available
Custom Email Domain
Not available
Not available
Not available
Available
Autopilot schedules email survey delivery
Available
Available
Available
Available
Email reminders
Available
Available
Available
Available
Dynamic question personalization via Properties
Available
Available
Available
Available
10 Additional Questions
Use multiple choice, free response, and rating scale questions.
Available
Available
Available
Available
Conditional Logic
Available
Available
Available
Available
30+ languages for Initial rating question localization
Available
Available
Available
Available
Custom Translations
Not available
Not available
Not available
Available
CX integrations
 
 
 
 
35+ Free integrations: Slack, Shopify, Zendesk See all
Available
Available
Available
Available
6 Premium integrations: Salesforce, Segment, Hubspot See all
Not available
Not available
Not available
Available
CX reporting features
 
 
 
 
7 Pre-built reports
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.
Available
Available
Available
Available
Trends filter for feedback segmentation
Available
Available
Available
Available
AI-Driven Smart Trends
Available
Available
Available
Available
Alerts for sending feedback to your team
Available
Available
Available
Available
Email Digests
Available
Available
Available
Available
CX marketing features
 
 
 
 
Testimonials
Available
Available
Available
Available
CX data management
 
 
 
 
Results exports
Available
Available
Available
Available
Surveys
 
 
 
 
Number of questionnaires
Unlimited
Unlimited
Unlimited
Unlimited
Survey customization features
 
 
 
 
Branding customization (logo, colors)
Available
Available
Available
Available
Survey delivery platform: Link, Web
Available
Available
Available
Available
10 customization questions
Use multiple choice, free response, and rating scale questions.
Available
Available
Available
Available
AI Recommended Questions
Available
Available
Available
Available
Templates
Available
Available
Available
Available
Branching logic
Available
Available
Available
Available
Survey collaboration
Available
Available
Available
Available
4 Surveys free integrations: Slack, Webhooks, Google Sheets, Zapier
Available
Available
Available
Available
Surveys reporting features
 
 
 
 
Results summaries
Available
Available
Available
Available
Question-based visualizations
Available
Available
Available
Available
Answer comparison
Available
Available
Available
Available
Report builder
Available
Available
Available
Available
Report collaboration
Available
Available
Available
Available
Results sharing via link
Available
Available
Available
Available
Surveys data management
 
 
 
 
Results export
Available
Available
Available
Available
Support resources
 
 
 
 
Self-Serve Help Center
Available
Available
Available
Available
Priority Support
Not available
Not available
Not available
Available
Community
Available
Available
Available
Available
 
 
 
 
 
 
 
 
Starter
$17/mo
Responses
50/mo
Users
2 users
Delighted CX
 
Number of Projects
Unlimited
Use any CX template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
Available
CX survey customization features
 
Branding customization (logo, colors)
Available
Survey delivery platform: Link, Email, Web, Embed, SDK, Kiosk
Available
Custom Email Domain
Not available
Autopilot schedules email survey delivery
Available
Email reminders
Available
Dynamic question personalization via Properties
Available
10 Additional Questions
Available
Conditional Logic
Available
30+ languages for Initial rating question localization
Available
Custom Translations
Not available
CX integrations
 
35+ Free integrations: Slack, Shopify, Zendesk See all
Available
6 Premium integrations: Salesforce, Segment, Hubspot See all
Not available
CX reporting features
 
7 Pre-built reports
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.
Available
Trends filter for feedback segmentation
Available
AI-Driven Smart Trends
Available
Alerts for sending feedback to your team
Available
Email Digests
Available
CX marketing features
 
Testimonials
Available
CX data management
 
Results exports
Available
Surveys
 
Number of questionnaires
Unlimited
Survey customization features
 
Branding customization (logo, colors)
Available
Survey delivery platform: Link, Web
Available
10 customization questions
Use multiple choice, free response, and rating scale questions.
Available
AI Recommended Questions
Available
Templates
Available
Branching logic
Available
Survey collaboration
Available
Surveys integrations
 
4 Surveys free integrations: Slack, Webhooks, Google Sheets, Zapier
Available
Surveys reporting features
 
Results summaries
Available
Question-based visualizations
Available
Answer comparison
Available
Report builder
Available
Report collaboration
Available
Results sharing via link
Available
Surveys data management
 
Results export
Available
Support resources
 
Self-Serve Help Center
Available
Priority Support
Not available
Community
Available
 
 
 
 
 
Growth
$35/mo
Responses
100/mo
Users
3 users
Delighted CX
 
Number of Projects
Unlimited
Use any CX template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
Available
CX survey customization features
 
Branding customization (logo, colors)
Available
Survey delivery platform: Link, Email, Web, Embed, SDK, Kiosk
Available
Custom Email Domain
Not available
Autopilot schedules email survey delivery
Available
Email reminders
Available
Dynamic question personalization via Properties
Available
10 Additional Questions
Available
Conditional Logic
Available
30+ languages for Initial rating question localization
Available
Custom Translations
Not available
CX integrations
 
35+ Free integrations: Slack, Shopify, Zendesk See all
Available
6 Premium integrations: Salesforce, Segment, Hubspot See all
Not available
CX reporting features
 
7 Pre-built reports
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.
Available
Trends filter for feedback segmentation
Available
AI-Driven Smart Trends
Available
Alerts for sending feedback to your team
Available
Email Digests
Available
CX marketing features
 
Testimonials
Available
CX data management
 
Results exports
Available
Surveys
 
Number of questionnaires
Unlimited
Survey customization features
 
Branding customization (logo, colors)
Available
Survey delivery platform: Link, Web
Available
10 customization questions
Use multiple choice, free response, and rating scale questions.
Available
AI Recommended Questions
Available
Templates
Available
Branching logic
Available
Survey collaboration
Available
Surveys integrations
 
4 Surveys free integrations: Slack, Webhooks, Google Sheets, Zapier
Available
Surveys reporting features
 
Results summaries
Available
Question-based visualizations
Available
Answer comparison
Available
Report builder
Available
Report collaboration
Available
Results sharing via link
Available
Surveys data management
 
Results export
Available
Support resources
 
Self-Serve Help Center
Available
Priority Support
Not available
Community
Available
 
 
 
 
 
Advanced
$134/mo
Responses
250/mo
Users
5 users
Delighted CX
 
Number of Projects
Unlimited
Use any CX template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
Available
CX survey customization features
 
Branding customization (logo, colors)
Available
Survey delivery platform: Link, Email, Web, Embed, SDK, Kiosk
Available
Custom Email Domain
Not available
Autopilot schedules email survey delivery
Available
Email reminders
Available
Dynamic question personalization via Properties
Available
10 Additional Questions
Available
Conditional Logic
Available
30+ languages for Initial rating question localization
Available
Custom Translations
Not available
CX integrations
 
35+ Free integrations: Slack, Shopify, Zendesk See all
Available
6 Premium integrations: Salesforce, Segment, Hubspot See all
Not available
CX reporting features
 
7 Pre-built reports
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.
Available
Trends filter for feedback segmentation
Available
AI-Driven Smart Trends
Available
Alerts for sending feedback to your team
Available
Email Digests
Available
CX marketing features
 
Testimonials
Available
CX data management
 
Results exports
Available
Surveys
 
Number of questionnaires
Unlimited
Survey customization features
 
Branding customization (logo, colors)
Available
Survey delivery platform: Link, Web
Available
10 customization questions
Use multiple choice, free response, and rating scale questions.
Available
AI Recommended Questions
Available
Templates
Available
Branching logic
Available
Survey collaboration
Available
Surveys integrations
 
4 Surveys free integrations: Slack, Webhooks, Google Sheets, Zapier
Available
Surveys reporting features
 
Results summaries
Available
Question-based visualizations
Available
Answer comparison
Available
Report builder
Available
Report collaboration
Available
Results sharing via link
Available
Surveys data management
 
Results export
Available
Support resources
 
Self-Serve Help Center
Available
Priority Support
Not available
Community
Available
 
 
 
 
 
Most popular
Premium
$224/mo
Responses
500/mo
Users
10 users
Delighted CX
 
Number of Projects
Unlimited
Use any CX template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
Available
CX survey customization features
 
Branding customization (logo, colors)
Available
Survey delivery platform: Link, Email, Web, Embed, SDK, Kiosk
Available
Custom Email Domain
Available
Autopilot schedules email survey delivery
Available
Email reminders
Available
Dynamic question personalization via Properties
Available
10 Additional Questions
Available
Conditional Logic
Available
30+ languages for Initial rating question localization
Available
Custom Translations
Available
CX integrations
 
35+ Free integrations: Slack, Shopify, Zendesk See all
Available
6 Premium integrations: Salesforce, Segment, Hubspot See all
Available
CX reporting features
 
7 Pre-built reports
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.
Available
Trends filter for feedback segmentation
Available
AI-Driven Smart Trends
Available
Alerts for sending feedback to your team
Available
Email Digests
Available
CX marketing features
 
Testimonials
Available
CX data management
 
Results exports
Available
Surveys
 
Number of questionnaires
Unlimited
Survey customization features
 
Branding customization (logo, colors)
Available
Survey delivery platform: Link, Web
Available
10 customization questions
Use multiple choice, free response, and rating scale questions.
Available
AI Recommended Questions
Available
Templates
Available
Branching logic
Available
Survey collaboration
Available
Surveys integrations
 
4 Surveys free integrations: Slack, Webhooks, Google Sheets, Zapier
Available
Surveys reporting features
 
Results summaries
Available
Question-based visualizations
Available
Answer comparison
Available
Report builder
Available
Report collaboration
Available
Results sharing via link
Available
Surveys data management
 
Results export
Available
Support resources
 
Self-Serve Help Center
Available
Priority Support
Available
Community
Available
 
 

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