The better GetFeedback and SurveyMonkey CX alternative

Set up your customer experience program in minutes, not weeks. No design or dev resources required. Bonus: We’ll migrate your historic NPS, CSAT, and CES feedback into the Delighted platform for free.

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The easiest way to get feedback and improve your customer experience

Delighted is designed to enable you and your team to self-serve into a completely optimized program. Backed by Qualtrics, our CX platform is built on best practices and can support you as you grow.

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Cover every touchpoint

From sales to support, our customizable surveys cover the entire customer lifecycle.

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Survey wherever, whenever

Send surveys via email, SMS, link URL, web, kiosk, and in-app. Configure it all in Delighted.

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Connect to your entire tech stack

Integrate with Salesforce, Zapier, and over 20 other popular platforms to align CX focus.

Experience the CX platform of choice for the world’s fastest-growing brands

See what the customers on G2Crowd have to say.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Every second, 45 people answer a Delighted survey.

Our CX surveys are not only easy for you to configure, but fun for your customers to answer. Let us do the heavy lifting, so you can focus on creating the best experience possible for your customers.