delighted by qualtrics business prime

Welcome, Business Prime Members!

Your Delighted for Amazon Business Prime account includes everything you need to create and send customer surveys. Delighted is the fastest and easiest way to gather actionable customer, product, and employee feedback.

NPS
Net Promoter Score surveys
CSAT
Customer Satisfation surveys
Smiley
Smiley surveys
CES
Customer Effort Score surveys
Star
5-star surveys
Thumb
Thumbs up/down surveys
eNPS
Employee Net Promoter Score surveys
PMF
Product Market Fit surveys
Ebook

Free guide

Delighted's guide to creating & delivering customer experience surveys

Collect actionable customer feedback, and get your team involved in improving customer retention and growing your business.

Learn more about sending surveys with Delighted by downloading our E-Book.

 

EXCLUSIVE FOR
BUSINESS PRIME MEMBERS

Business Prime

$0/mo
Billed yearly
  • Use 1 delivery platform
    Email, Web, Link, SDK
  • 1 Project
    Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
  • Monthly survey send limit of 1,250
  • Invite 5 team members
  • Brand your survey with your logo and colors
  • Configure 7 Trends filters to segment feedback
  • 4 pre-built feedback reports
    Dashboard, Over time, Snapshot, Metrics
  • Set 3 Alerts to send feedback to your team
  • Self-serve support
  • Self-serve onboarding
  • Access to the Delighted Slack Community
  • Access 35+ free integrations
    Slack, Shopify, Zendesk
    See all
  • 30+ languages for localization of the initial rating question
  • Autopilot schedules delivery of email surveys

Premium

$224/mo
Billed yearly
  • Use all delivery platforms
    Email, Web, Link, SDK, 3 Kiosks
  • 5 Projects
    Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
  • Monthly survey send limit of 10,000
  • Invite 10 team members
  • Brand your survey with your logo and colors
  • Send email surveys from your domain
  • Configure 20 Trends filters to segment feedback
  • AI suggested filters powered by Smart Trends
  • 7 pre-built feedback reports
    Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, Benchmarks
  • Set 10 Alerts to send feedback to your team
  • Self-serve support
  • Self-serve onboarding
  • Live chat with support team
  • Access to the Delighted Slack Community
  • Access 35+ free integrations
    Slack, Shopify, Zendesk
    See all
  • 5 premium integrations
    Salesforce, Segment, HubSpot
    See all
  • 30+ languages for localization of the initial rating question
  • Customize Translations for everything from the Intro message to Additional Questions
  • Autopilot schedules delivery of email surveys
  • Customize 10 Additional Questions within your survey
  • Access expert-recommended eNPS and PMF Additional Questions
  • Testimonials collects and publishes feedback directly to your site

Premium Plus

$449/mo
Billed yearly
  • Use all delivery platforms
    Email, Web, Link, SDK, 5 Kiosks
  • 7 Projects
    Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
  • Monthly survey send limit of 20,000
  • Invite 20 team members
  • Role-based user access
  • Brand your survey with your logo and colors
  • Send email surveys from your domain
  • Configure 40 Trends filters to segment feedback
  • AI suggested filters powered by Smart Trends
  • 7 pre-built feedback reports
    Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, Benchmarks
  • Set 20 Alerts to send feedback to your team
  • Prioritized support from your dedicated Customer Concierge for all concerns or requests
  • Data migration from other feedback platforms
  • Access to the Delighted Slack Community
  • Access 35+ free integrations
    Slack, Shopify, Zendesk
    See all
  • 5 premium integrations
    Salesforce, Segment, HubSpot
    See all
  • 30+ languages for localization of the initial rating question
  • Customize Translations for everything from the Intro message to Additional Questions
  • Autopilot schedules delivery of email surveys
  • Customize 10 Additional Questions within your survey
  • Access expert-recommended eNPS and PMF Additional Questions
  • Testimonials collects and publishes feedback directly to your site

Enterprise

Contact us
  • Complete surveying flexibility
  • Use multiple platforms:
    Email, SMS, Web, Link, WhatsApp, and more
  • Custom survey logic for personalized surveys
  • Unlimited Automated Projects for all surveying use cases
  • Custom survey logic for personalized surveys
  • Survey unlimited people/month

Delighted customers who have recently upgraded to Qualtrics:

Contact us

Prices shown do not include sales tax. Sales tax will be calculated upon entering billing information.

By clicking “Login with Amazon,” you consent to sharing your name, email, and Business Prime status.*

NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

*The maximum benefit you may receive from this offer is $1,200 per year. This offer is only limited to Business Prime members. Offer benefit limited to one Delighted account per Amazon Business account. Amazon may modify or cancel this offer at any time. Offer is valid for a limited time only. By accepting this offer, you certify that you are not in violation of any applicable federal, state, and/or local laws.