Deceptively simple CES dashboard
Customer feedback that is trapped in a spreadsheet doesn’t help you or your customers. With Delighted, all feedback is instantly available in an easy-to-use realtime dashboard.
- See all of your feedback in your customers’ own words – in realtime.
- Slice and dice your feedback any way you’d like using properties you associate to the customer.
- Search for specific keywords and see scores and feedback for just those segments.
- Measure multiple service centers and support tiers, all within a single dashboard.