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Sign up now to claim your free account, complete with a complimentary advisory session with a Delighted Concierge to help you set up your customer experience program.

Start gathering actionable feedback from your customers right now

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.

Sign up now and survey customers for free. You're minutes away from getting feedback!

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Who do we help?

Delighted helps many great brands delight their customers. We help organizations of all shapes and sizes. Here are a few of their stories.

Delighted helps some of the largest Fortune 500 companies. Learn more about our enterprise features.

Pricing and plans

How much does Delighted cost?

All plans are free to get started. No contracts or surprise fees. No credit card necessary to get started.

Free

$0/mo

Billed yearly

Get started

Use 1 delivery platform
Email, Web, Link, SDK
1 Project
Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
Monthly survey send limit of 1,000

Invite 3 team members

Brand your survey with your logo and colors

Configure 5 Trends filters to segment feedback

4 pre-built feedback reports
Dashboard, Over time, Snapshot, Metrics

Set 3 Alerts to send feedback to your team

Self-serve support
Self-serve onboarding

Access 35+ free integrations
Slack, Shopify, Zendesk
See all

30+ languages for localization of the initial rating question

Autopilot schedules delivery of email surveys

Get started

Premium

$224/mo

Billed yearly

Get started

Use all delivery platforms
Email, Web, Link, SDK, 3 Kiosks
5 Projects
Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
Monthly survey send limit of 10,000

Invite 10 team members

Brand your survey with your logo and colors
Send email surveys from your domain

Configure 20 Trends filters to segment feedback
AI suggested filters powered by Smart Trends

7 pre-built feedback reports
Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, Benchmarks

Set 10 Alerts to send feedback to your team

Self-serve support
Self-serve onboarding
Live chat with support team

Access 35+ free integrations
Slack, Shopify, Zendesk
5 premium integrations
Salesforce, Segment, HubSpot
See all

30+ languages for localization of the initial rating question
Customize Translations for everything from the Intro message to Additional Questions

Autopilot schedules delivery of email surveys

Customize 10 Additional Questions within your survey
Access expert-recommended eNPS and PMF Additional Questions

Testimonials collects and publishes feedback directly to your site

Get started

Premium Plus

$449/mo

Billed yearly

Get started

Use all delivery platforms
Email, Web, Link, SDK, 5 Kiosks
7 Projects
Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
Monthly survey send limit of 20,000

Invite 20 team members
Role-based user access

Brand your survey with your logo and colors
Send email surveys from your domain

Configure 40 Trends filters to segment feedback
AI suggested filters powered by Smart Trends

7 pre-built feedback reports
Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, Benchmarks

Set 20 Alerts to send feedback to your team

Prioritized support from your dedicated Customer Concierge for all concerns or requests
Concierge onboarding including a personal kick-off call
Access to quarterly strategy sessions to audit and grow your CX program
Data migration from other feedback platforms

Access 35+ free integrations
Slack, Shopify, Zendesk
5 premium integrations
Salesforce, Segment, HubSpot
See all

30+ languages for localization of the initial rating question
Customize Translations for everything from the Intro message to Additional Questions

Autopilot schedules delivery of email surveys

Customize 10 Additional Questions within your survey
Access expert-recommended eNPS and PMF Additional Questions

Testimonials collects and publishes feedback directly to your site

Get started

Prices shown do not include sales tax. Sales tax will be calculated upon entering billing information.

Learn more about our pricing

Sign up now and survey customers for free. You're minutes away from getting feedback!