The Delighted blog

Craft meaningful surveys and even better experiences through easy guides, how-to tips, and product updates — all located in the Delighted blog.

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Taking Action
Delighted’s top 10 survey integrations for ecommerce businesses
In the fast-paced world of ecommerce, it’s crucial to have the right tools and integrations to improve the customer experience and make business operations run smoothly. At […]
Ellie Peterson
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ecommerce integrations blog post featured image
Taking Action
What is an ecommerce integration? Benefits of integrating for online stores
post purchase survey blog post featured image
Creating Surveys
Post-purchase survey questions you can ask customers after checkout
Web for surveys blog post announcement featured image
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Distributing Surveys
Introducing the Delighted Android SDK
Creating Surveys
31 effective employee onboarding survey questions to ask new hires
Experience Management 101
Delighted Q1 2024 Product Recap
delighted templates announcement post featured image
Creating Surveys
Introducing 50+ templates for customer and employee lifecycle feedback
survey fatigue blog post featured image
Creating Surveys
Survey fatigue: What it is, why it happens, and how to avoid it
Post-event survey questions blog post featured image
Creating Surveys
35 post-event survey questions to ask for event feedback
AI recommended questions blog post featured image
Creating Surveys
Introducing AI Recommended Questions
Free Guide
Unlock the secret to collecting insightful customer feedback
Get the guide
Delighted survey guide
NPS email blog post featured image
Distributing Surveys
NPS email: A complete guide (with tips & examples)
multiple choice questions blog post featured image
Creating Surveys
Multiple choice questions: Types, examples, and tips 
Experience Management 101
What is the customer lifecycle? Definition, stages, and tips
Creating Surveys
Introducing Delighted Surveys: A simple and delightful all-in-one survey experience
Experience Management 101
Delighted Q1 2024 Product Recap
What is the customer lifecycle? Definition, stages, and tips
Creating Surveys
Post-purchase survey questions you can ask customers after checkout
31 effective employee onboarding survey questions to ask new hires
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Introducing the Delighted Android SDK
Delighted ebook
Customer experience maturity assessment
Delighted ebook
The complete guide to customer journey mapping
Qualtrics XM Institute ebook
The expert guide to employee engagement
Delighted Report
The top 8 omnichannel retail trends for 2021

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product
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