The Delighted blog

Craft meaningful surveys and even better experiences through easy guides, how-to tips, and product updates — all located in the Delighted blog.

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Experience Management 101
Top 10 ecommerce trends shaping online retail in 2024
Ecommerce trends significantly influence online shopping, affecting everything from where potential customers discover your products or services to how they engage with your brand. Understanding these emerging […]
The Editorial Team
Ecommerce trends blog post featured image
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Brand perception survey blog post featured image
Creating Surveys
25 brand perception survey question examples + template
Experience Management 101
Delighted Q2 2024 Product Recap
Taking Action
Delighted’s top 10 survey integrations for ecommerce businesses
ecommerce integrations blog post featured image
Taking Action
What is an ecommerce integration? Benefits of integrating for online stores
post purchase survey blog post featured image
Creating Surveys
Post-purchase survey questions you can ask customers after checkout
Web for surveys blog post announcement featured image
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Distributing Surveys
Introducing the Delighted Android SDK
Creating Surveys
31 effective employee onboarding survey questions to ask new hires
Experience Management 101
Delighted Q1 2024 Product Recap
delighted templates announcement post featured image
Creating Surveys
Introducing 50+ templates for customer and employee lifecycle feedback
Free Guide
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Delighted survey guide
survey fatigue blog post featured image
Creating Surveys
Survey fatigue: What it is, why it happens, and how to avoid it
Post-event survey questions blog post featured image
Creating Surveys
35 post-event survey questions to ask for event feedback
AI recommended questions blog post featured image
Creating Surveys
Introducing AI Recommended Questions
NPS email blog post featured image
Distributing Surveys
NPS email: A complete guide (with tips & examples)
Experience Management 101
Top 10 ecommerce trends shaping online retail in 2024
Delighted Q2 2024 Product Recap
Creating Surveys
25 brand perception survey question examples + template
Post-purchase survey questions you can ask customers after checkout
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Introducing the Delighted Android SDK
Delighted ebook
Customer experience maturity assessment
Delighted ebook
The complete guide to customer journey mapping
Qualtrics XM Institute ebook
The expert guide to employee engagement
Delighted Report
The top 8 omnichannel retail trends for 2021

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product
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