Delighted for iOS

Make customer experience a priority, wherever you are. With the Delighted mobile app, view customer feedback scores in real time directly from your iOS device. Whether your most crucial metric is NPS, CSAT or CES, you and your team can take immediate action from the app to close the loop with customers.

Delighted iOS app feedback dashboard

Add iOS Widgets from the Delighted mobile app

Keep a pulse on your most vital CX metrics right from your home screen.

Add multiple widgets with detailed bar charts of promoters, passives, and detractors. Click into the Delighted app from the widget to investigate changes to your score and follow up with customers – all without having to log into Delighted.

Download the app

Set up push notifications by rating or Trend

Get real-time alerts each time new responses come in for key feedback Trends. Configure the app to send notifications by rating score, so you can stay on top of any closed-loop actions that need to happen for promoters, passives, and detractors.

Mobile app push notifications