Delighted CX app for iOS and Android

Make customer experience a priority, wherever you are. With the Delighted mobile app, view customer feedback scores in real time directly from your iOS or Android device. Whether your most crucial metric is NPS, CSAT or CES, you and your team can take immediate action from the app to close the loop with customers.


Every second, 45 people answer a Delighted survey


Delighted powers 300+ million surveys a year


Introducing the Delighted CX app

Delighted’s mobile app makes it easy for you to access your Delighted Dashboard anytime, anywhere — right from your smartphone.

  • Flip through the different CX Projects in your account
  • View the response feed for each CX Project
  • Keyword search through open-ended responses
  • Share individual responses (iOS only)
  • Configure push notifications (iOS only)
  • Add smart widgets to your phone screens (iOS only)
  • Filter responses by properties
  • Read the details about a specific response
  • View Trends and the related responses
  • See metrics like number of responses and comment rate
  • Add notes to individual responses
  • Access the app with your device’s security pin (Android only)
  • Add iOS Widgets from the Delighted mobile app

    Keep a pulse on your most vital CX metrics right from your home screen. Add multiple widgets with detailed bar charts of promoters, passives, and detractors. Click into the Delighted app from the widget to investigate changes to your score and follow up with customers – all without having to log into Delighted.

    Download the iOS app

    Set up push notifications by rating or Trend (iOS only)

    Get real-time alerts each time new responses come in for key feedback Trends. Configure the app to send notifications by rating score, so you can stay on top of any closed-loop actions that need to happen for promoters, passives, and detractors.

    Mobile app push notifications

    You don’t have to take our word for it

    Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

    “Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
    “Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
    “You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”