Make customer experience a priority, wherever you are. With the Delighted mobile app, view customer feedback scores in real time directly from your iOS or Android device. Whether your most crucial metric is NPS, CSAT or CES, you and your team can take immediate action from the app to close the loop with customers.
Every second, 45 people answer a Delighted survey
Delighted powers 300+ million surveys a year
Delighted’s mobile app makes it easy for you to access your Delighted Dashboard anytime, anywhere — right from your smartphone.
Keep a pulse on your most vital CX metrics right from your home screen. Add multiple widgets with detailed bar charts of promoters, passives, and detractors. Click into the Delighted app from the widget to investigate changes to your score and follow up with customers – all without having to log into Delighted.
Get real-time alerts each time new responses come in for key feedback Trends. Configure the app to send notifications by rating score, so you can stay on top of any closed-loop actions that need to happen for promoters, passives, and detractors.
Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.
Sign up now and send surveys for free. You’re minutes away from getting feedback!
