Keep a pulse on your most vital CX metrics right from your home screen.
Add multiple widgets with detailed bar charts of promoters, passives, and detractors. Click into the Delighted app from the widget to investigate changes to your score and follow up with customers – all without having to log into Delighted.
Get real-time alerts each time new responses come in for key feedback Trends. Configure the app to send notifications by rating score, so you can stay on top of any closed-loop actions that need to happen for promoters, passives, and detractors.
Sign up now and survey 250 customers for free. You’re minutes away from getting feedback!