Delighted for iOS

View your current NPS, CSAT, CES, 5-star, Smileys, and Thumbs survey scores on your iPhone or iPad. Get live updates as customer feedback is received. See the full detail of a response including the score, properties and notes. Take immediate action to resolve a customer issue or acknowledge positive feedback – leave a note to record follow-up activities, and quickly share survey responses with your team to take action.

Delighted iOS app feedback dashboard

Set up push notifications by rating or Trend

Get real-time alerts each time new responses come in for key feedback Trends. Configure the app to send notifications by rating score, so you can stay on top of any closed-loop actions that need to happen for promoters, passives, and detractors.

delighted app push notification configuration