Dashboard reporting – your real-time feedback hub
See all of your NPS and customer satisfaction survey results in a deceptively simple, realtime dashboard that anyone can use. Get a bird’s eye view of customer happiness, or drill down into acute issues experienced by specific customer segments with keyword search and filtering.
- Slice and dice your feedback effortlessly using custom Properties, tags, keyword filtering, time periods, and scores.
- Create role and location-based dashboards. Measure NPS for marketing and CSAT for support.
- Monitor how your score changes over time for various customer or employee segments. Identify the issues that impact customer happiness most.
- Access all your feedback on your iPhone or iPad with Delighted for iOS.