The most flexible survey distribution method, survey link URLs turn any customer touchpoint into an opportunity to gather brand and customer experience feedback.
Sign up now and create survey links for free. You’re minutes away from getting feedback!
Your customized survey link can be shared anywhere. Ask customers for feedback in email signatures, chats, social media platforms, printed marketing materials with QR codes, and more.
Turn your survey link into a QR code so customers can access your survey with a smartphone camera. Put it on receipts, printed ads, and presentation slides for instant feedback on offline touchpoints.
Configure up to 10 follow-up questions to surface deeper insights. Use conditional logic so customers only need to answer questions that are relevant to their experience.
By default, survey links are anonymous. However, you can attach customer details to the survey responses by adding Properties within the link’s settings that will then be pulled into reporting.
Create, name, edit, copy, and manage multiple survey links with a simple in-app link builder, no technical skills required. Gathering feedback is as easy as sharing the link.
Choose whether respondents can respond to the survey only once a month, or capture feedback every time the survey is submitted (you can test the link as many times as you want!).
Distinguish between URLs and confidently share the survey links outside of Delighted, or internally with your team, by attaching the survey name to the URL string.
Ensure up-to-date feedback and prevent any customers from accidentally stumbling on an old survey by deleting out-of-date survey links directly within the platform.
Customize the brand or product you are asking about, the language, and final thank you message within the Delighted app, not buried in code.
Use in combination with other Delighted survey methods such as Email, Web, and SMS. We’ll manage who is surveyed across all methods.
Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.
“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Sign up now and create survey links for free. You’re minutes away from getting feedback!
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