Survey anywhere and everywhere with link surveys

The most flexible survey distribution method, survey link URLs turn any customer touchpoint into an opportunity to gather brand and customer experience feedback.

Versatile feedback collection

Your customized survey link can be shared anywhere. Ask customers for feedback in email signatures, chats, social media platforms, printed marketing materials with QR codes, and more.

Survey link distribution

QR code survey generator

Turn your survey link into a QR code so customers can access your survey with a smartphone camera. Put it on receipts, printed ads, and presentation slides for instant feedback on offline touchpoints.

Survey link QR code

Add Additional Questions

Configure up to 10 follow-up questions to surface deeper insights. Use conditional logic so customers only need to answer questions that are relevant to their experience.

survey link additional questions

Segment customers

By default, survey links are anonymous. However, you can add customer details to your survey links using Properties. That way, your responses are set up for actionable insight analysis.

survey link adaptive sampling

Quick and simple setup

Create a branded survey page with our simple web setup experience, no technical skills required. Getting feedback is as easy as sharing the link.

survey link code free customization


Use in combination with other Delighted survey methods such as Email, Web, and SDK. We’ll manage who is surveyed across all methods.

survey link distribution channels

Code-free customization

Customize the brand or product you are asking about, the language, and final thank you message within the Delighted app, not buried in code.

survey link code free customization

Prevent multiple responses

We automatically detect if a customer answers a link survey multiple times, and update the survey results to the latest response.

survey link prevent multiple responses
Best Practices for Sending Surveys

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.


“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Reach your audience anywhere with survey links. The possibilities are endless.

Built by people who care deeply about customer experience

Created and run by a team who believes that great experiences are first and foremost.

Have a question? We want to help. We answer all our email as fast as humanly possible.

It’s your data, we are only stewards of it. Export it all, anytime you want, with a single click.

We do everything in our power to ensure your account and data are secure.