Survey anywhere and everywhere with link surveys
The most flexible survey distribution method, survey link URLs turn any customer touchpoint into an opportunity to gather brand and customer experience feedback.
Your customized survey link can be shared anywhere. Ask customers for feedback in email signatures, chats, social media platforms, printed marketing materials with QR codes, and more.
Turn your survey link into a QR code so customers can access your survey with a smartphone camera. Put it on receipts, printed ads, and presentation slides for instant feedback on offline touchpoints.
Configure up to 10 follow-up questions to surface deeper insights. Use conditional logic so customers only need to answer questions that are relevant to their experience.
By default, survey links are anonymous. However, you can add customer details to your survey links using Properties. That way, your responses are set up for actionable insight analysis.
Create a branded survey page with our simple web setup experience, no technical skills required. Getting feedback is as easy as sharing the link.
Use in combination with other Delighted survey methods such as Email, Web, and SMS. We’ll manage who is surveyed across all methods.
Customize the brand or product you are asking about, the language, and final thank you message within the Delighted app, not buried in code.
We automatically detect if a customer answers a link survey multiple times, and update the survey results to the latest response.