Survey anywhere and everywhere with link surveys

The most flexible survey distribution method, survey link URLs turn any customer touchpoint into an opportunity to gather brand and customer experience feedback.

Versatile feedback collection

Your customized survey link can be shared anywhere. Ask customers for feedback in email signatures, chats, social media platforms, printed marketing materials with QR codes, and more.

QR code survey generator

Turn your survey link into a QR code so customers can access your survey with a smartphone camera. Put it on receipts, printed ads, and presentation slides for instant feedback on offline touchpoints.

Add Additional Questions

Configure up to 10 follow-up questions to surface deeper insights. Use conditional logic so customers only need to answer questions that are relevant to their experience.

Segment customers

By default, survey links are anonymous. However, you can add customer details to your survey links using Properties. That way, your responses are set up for actionable insight analysis.

Quick and simple setup

Create a branded survey page with our simple web setup experience, no technical skills required. Getting feedback is as easy as sharing the link.


Use in combination with other Delighted survey methods such as Email, Web, and SMS. We’ll manage who is surveyed across all methods.

Code-free customization

Customize the brand or product you are asking about, the language, and final thank you message within the Delighted app, not buried in code.

Prevent multiple responses

We automatically detect if a customer answers a link survey multiple times, and update the survey results to the latest response.