Survey anywhere and everywhere with link surveys

The most flexible survey distribution method, survey link URLs turn any customer touchpoint into an opportunity to gather brand and customer experience feedback.

Work in a large organization or have unique needs? Contact our sales team

Versatile feedback collection

Your customized survey link can be shared anywhere. Ask customers for feedback in email signatures, chats, social media platforms, printed marketing materials, and more.

Segment customers

By default, survey links are anonymous. However, you can add customer details to your survey links using Properties. That way, your responses are set up for actionable insight analysis.

Quick and simple setup

Create a branded survey page with our simple web setup experience, no technical skills required. Getting feedback is as easy as sharing the link.

Multi-platform

Use in combination with other Delighted survey methods such as Email, Web, and SMS. We’ll manage who is surveyed across all methods.

Code-free customization

Customize the brand or product you are asking about, the language, and final thank you message within the Delighted app, not buried in code.

Prevent multiple responses

We automatically detect if a customer answers a link survey multiple times, and update the survey results to the latest response.

Work in a large organization or have unique needs? Contact our sales team