All plans are free to get started. No contracts or surprise fees. No credit card necessary to get started.
Prices shown do not include sales tax. Sales tax will be calculated upon entering billing information.
We offer a handful of plans that are priced according to how many people you connect with in that month as well as certain feature allowances. We can accomodate businesses of all sizes. If you don’t see a plan that fits your needs, please get in touch.
Yes. As an alternative to monthly billing, we also offer yearly billing. On your plans & billing page, you can select the option for “Billed Yearly”. Yearly billing can help simplify bookkeeping, as well as provide a discount when signing up for the full year.
Yes, we have custom quarterly billing available. If interested in a quarterly billing, send us a message and include your estimated quarterly volume. We’ll find a plan that offers a perfect fit.
You can survey up to 250 people during your trial. This allows you to make sure you’re getting the quality and quantity of feedback you’re looking for before paying a dime.
Email and SMS are based on sends. To be more specific, the total number of sends during the month. Web is based on the number of people shown the survey. Links are based on the number of unique people who click on the survey.
Yes. You can subscribe for a month, send your surveys, and then pause your subscription - directly within your account settings.
Delighted helps us keep a pulse on customers, understand their feedback, and make it operational across the company. We take advantage of Delighted’s ability to segment feedback to gain deeper insights into the feedback. Our team loves the easy to use interface that has allowed more people in the organization to use the feedback to make decisions that positively impact customers.”
Delighted helps us keep an active pulse on the DWR customer experience – what’s working, what’s not working. By providing an automated, simple, quick, open-ended way for customers to give feedback we’ve seen great success with response rates and have gathered invaluable insights that help focus attention on the areas with the greatest opportunity for improvement.”