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Templates Project
Surveys
Surveys
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Qualtrics, our parent company, powers 1B+ surveys per year for 13k+ of the world’s best brands.
Leverage a holistic experience management platform to help you craft a transformative customer, employee, product, and brand experience.
When our CX program matured, it was natural to migrate to Qualtrics. The transition was completely seamless, and now we can send more targeted surveys for even richer insights on how to improve our in-app experience.”
Plans are priced according to how many people you connect with per month as well as certain feature allowances. We can accommodate businesses of all sizes. If you don’t see a plan that fits your needs, please get in touch.
Users are defined as any person in your organization, or to whom you extend access, who is able to log into your Delighted account. You can set various access levels (e.g. Standard, Admin) to ensure your team members only access features most pertinent to their use case.
If a customer responds to every question in your survey, that’s considered one response. If a customer responds to only 1 out of 15 questions in your survey, that’s also considered one response. In other words, any response, whether full or partial, is counted as one response towards your overall limit.
Response collection will be paused until you either (1) Upgrade or (2) Move into your next billing period.
Yes, we also offer the following plans:
For more custom plans, please get in touch.
Yes, we also offer a $134/mo plan with 250 responses and 5 users
For more custom plans, please get in touch.
Yes! However, signing up for our annual plan saves you 10% a year compared to our monthly plans.
Yes, we do! Instead of being billed via credit card, we can set up invoices so everything is handled through your finance team. Just let us know and we’ll set it up.
No. No credit card is required to create a Free plan.
Yes. You can subscribe for a month, send your surveys, and then pause your subscription – directly within your account settings.
Yes, qualifying startups can unlock a $2000 credit (74% off Delighted Premium) for the first 12 months. Apply and see if you qualify here.
Yes, qualifying nonprofits can get 85% off Premium or Premium Plus plans for the first year. Request the offer through our partners at TechSoup and follow the steps outlined on this page to claim your discounted subscription.
“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Sign up now and survey customers for free. You’re minutes away from getting feedback!
