Adjust to a new normal together. Create an open channel for employee feedback with pulse surveys

In the age of COVID-19, you have reimagined company-wide processes and workplace settings to ensure a safe and effective workforce. Months in, it’s time to check in with pulse surveys to assess and act on any remote work or return-to-work anxieties. Build trust with your employees by asking them how you can support them, no matter the situation.

employee pulse survey fedback

Gather pulse survey feedback to create an environment where your employees can feel heard, supported, and through that – be successful

It’s important to remember that employees may have shared hesitations or frustrations with new situational changes. Gathering employee survey data of your own can be crucial for building policies and foundations for a safe and productive remote or in-person work setting.

75% of officegoers are concerned about returning to their workspace

According to a recent study, approximately 75% of the office-goers that were surveyed had concerns about returning back to their workspace.1

By collecting real-time employee feedback, you can assess, prepare, and communicate next steps to your employees to ease any potential return-to-work concerns.

Or, close the loop with any employees struggling with remote life by using surveys to monitor employee sentiment and productivity. Use the feedback to assist them with excelling in their role right from their home office.

See pulse survey feedback in your real-time dashboard

To make sure your employees are effective, prepared, and comfortable in their workspace situation, ask them how they are doing. Prioritize and assess your employees’ feedback on remote resources, safety, and policy changes with each office location.

  • See all of your feedback in your employees’ own words – in real-time.
  • Prioritize top concerns for each office or department.
  • Search for specific keywords and see scores and feedback for just those segments.
  • Create Trends from saved searches for quick reporting.
  • Automatically segment and share feedback by office for immediate action.
employee pulse survey dashboard

Create effective employee pulse surveys in minutes

From customization to distribution, you’ll be able to cater to your employee audience within the Delighted platform. Get the feedback you need quickly with a CSAT survey question and open-ended follow-up, allowing for the employee to dive deeper with their response.

Start with a CSAT survey question

Measure how satisfied your employees are with your workspace updates. Use a five-point satisfaction survey or yes/no Thumbs surveys in our customer satisfaction survey software.

employee pulse survey csat question

Get context for improvement

Employees share the “why” behind their answers in a free response question. This is where you can uncover unbiased, actionable insights.

employee pulse survey follow-up question

Send anonymous surveys

Send your survey via link or QR code for anonymous, touchless survey delivery. Use Properties to automatically segment feedback by office location or department.

employee pulse survey qr code

Quick and simple setup

Create a branded survey with our simple web setup experience, no technical skills required. Just upload your logo and brand colors to match your brand style guide.

employee pulse survey customization

Contextualize follow up

Customize a thank you message based on the survey response. Share links to the latest company guidelines, and let employees know you’ve heard their concerns.

employee pulse survey follow-up

Add Additional Questions

A premium paid feature. Ask follow-up questions to uncover crucial insight on survey responses. Layer up to 10 custom questions within a single survey flow.

employee pulse survey additional questions

Works with the tools you already use

No IT required. Delighted integrates seamlessly with 750+ tools. Automatically trigger CSAT surveys and review feedback results in the tools familiar to your team. Information flows seamlessly to never miss an opportunity to collect customer feedback and proactively respond.

Additional COVID-19 Experience Management Resources

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.


“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Collect vital employee feedback and ensure them that you care about their safety and success – no matter what

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