Return to work safely and comfortably. Monitor COVID-19 workplace concerns with employee experience surveys.

Check in on your employees before and after you open your doors to assess and act on any back-to-work anxieties. Build trust and increase employee satisfaction by establishing office policies and safety procedures in response to their feedback.

workplace employee satisfaction survey mobile and desktop view

Create an environment where your employees can feel heard, supported, and through that – be successful.

It’s important to remember that employees may have shared hesitations with coming back to work. Gathering internal data of your own can be crucial for building policies and foundations for a safe return to the office.

75% of officegoers are concerned about returning to their workspace

According to a recent study, approximately 75% of the office-goers that were surveyed had concerns about returning back to their workspace.1

By collecting real-time employee feedback, you can assess, prepare, and communicate plans of action to your employees for a seamless and confident return.

Close the loop with any concerned employees by using surveys to monitor employee sentiment and workplace satisfaction throughout the back-to-work transition.

See employee feedback in your real-time dashboard

To combat employee concerns with back-to-work life, ask them how they feel. Prioritize and assess your employees’ feedback on social distancing, safety, and policy changes with each workspace location.

  • See all of your feedback in your employees’ own words – in real-time.
  • Prioritize top concerns for each office or department.
  • Search for specific keywords and see scores and feedback for just those segments.
  • Create Trends from saved searches for quick reporting.
  • Automatically segment and share feedback by office for immediate action.
return to work employee csat dashboard

Create effective employee pulse surveys in minutes

From customization to distribution, you’ll be able to cater to your employee audience within the Delighted platform. Get the feedback you need quickly with a CSAT survey question and open-ended follow-up, allowing for the employee to dive deeper with their response.

Start with a CSAT survey question

Measure how satisfied your employees are with your workspace updates. Use a five-point satisfaction survey or yes/no Thumbs surveys for instant feedback.

workplace satisfaction csat survey question

Get context for improvement

Employees share the “why” behind their answers in a free response question. This is where you can uncover unbiased, actionable insights.

workplace satisfaction free response follow-up question

Send anonymous surveys

Send your survey via link or QR code for anonymous, touchless survey delivery. Use Properties to automatically segment feedback by office location or department.

workplace satisfaction qr code survey

Quick and simple setup

Create a branded survey with our simple web setup experience, no technical skills required. Just upload your logo and brand colors to match your brand style guide.

customize color and style of your retail survey

Contextualize follow up

Customize a thank you message based on the survey response. Share links to the latest company guidelines, and let employees know you’ve heard their concerns.

close the loop on employee feedback

Add Additional Questions

A premium paid feature. Ask follow-up questions to uncover crucial insight on survey responses. Layer up to 10 custom questions within a single survey flow.

add additional questions to the employee pulse survey

Works with the tools you already use

No IT required. Delighted integrates seamlessly with 750+ tools. Automatically trigger CSAT surveys and review feedback results in the tools familiar to your team. Information flows seamlessly to never miss an opportunity to collect customer feedback and proactively respond.

Additional COVID-19 Experience Management Resources

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

Collect vital employee feedback, and ensure the transition back to the workplace is as seamless as possible

Built by people who care deeply about customer experience

Created and run by a team who believes that great experiences are first and foremost.

Have a question? We want to help. We answer all our email as fast as humanly possible.

It’s your data, we are only stewards of it. Export it all, anytime you want, with a single click.

We do everything in our power to ensure your account and data are secure.