Mailchimp survey integration: Automatically send embedded email surveys

Create a survey for Mailchimp with Delighted

View integration documentation

  • Customize your Delighted email survey template (NPS, CSAT, CES, 5-star, Thumbs, Smileys) to suit your brand tone and feel
  • Integrate Delighted with Mailchimp in two clicks with our pre-built integration
  • Choose the mailing list that will trigger surveys, and set a time delay to optimize timing for high-quality feedback
Why Delighted

Gain a holistic understanding of your audience with a dedicated survey tool like Delighted

  • Collect insightful feedback on any interaction via any channel (website, in-app, link URL, and SMS)
  • Leverage beautiful survey templates optimized for any device – no design or IT required
  • Do it all yourself – survey best practices are built-in for high response rates and insightful feedback
  • Let us handle the details – throttling is automatic, so you never worry about over surveying your customers
nps email survey

Follow up on customer feedback. Turn detractors into fans, and fans into brand ambassadors.

insights lead to customer experience improvements

Inform decisions

Share pre-built reports and feedback digests with the people who can make a difference.

close the loop

Close the loop

Tag teammates to follow up directly from Delighted or through one of our help desk integrations.

engage promoters

Engage promoters

Automate post-survey follow-up to encourage brand advocacy and engagement from loyal customers.

Integrate with the tools you already use

About MailChimp

MailChimp is a platform for creating sophisticated marketing campaigns. Build your messaging in a simple visual editor, automate a campaign, and then track its effectiveness – all without a single line of code.

Learn more about MailChimp

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.