Delighted for startups

Scale your startup with Delighted

Delighted offers a self-serve, automated feedback solution for startups looking to build strong customer relationships from the beginning.

Unlock a $2000 credit for your first 12 months. To qualify, you must:

  • Be a pre-Series B company
  • Be ready to use your Delighted credit within the next year
  • Have not received a Delighted credit previously

Apply for the Delighted startups program

Allbirds
Instacart
Google
Opentable
TedX
Affirm
PayPal
Doordash

Save time and act faster on insights with Delighted

Delighted is the perfect AI-driven solution for startups wanting to improve customer, employee, and product experiences quickly. By capturing feedback, founders can reduce churn and build long-term action plans from real-time survey data.

Delighted allows us to track our customers specifically. Just by one person providing a verbatim comment, we can dive deeper into what went wrong and try to fix issues that cause a larger customer impact.”
Jessie Reed, Manager of the Social Care and Community Team at Affirm
Benefits

Ease growing pains with a friction-free customer feedback program

Create surveys your customers will actually enjoy. An effortless survey experience means higher response rates and more actionable customer feedback. Delighted’s intuitive customer survey templates make it easy.

survey setup icon

Quick, self-serve setup

Create surveys optimized to work perfectly across all channels with a customizable, easy-to-use web setup experience.

automated scheduling icon

Automated surveying

Schedule ongoing surveys by time interval and trigger feedback surveys based on custom events with Delighted API.

multichannel icon

Multi-channel delivery

Deliver surveys through email, your website, or via link. Customers respond directly within the channel for better response rates.

Delighted customer feedback survey performance metrics

Expansive reporting options

Spend more time driving impact and less time digging for insights with Delighted’s complete suite of AI feedback analysis and reporting features.

Use cases

Grow successfully with an engaged team, happy customers, and an unbeatable product

The key to successful startup growth is continued customer and employee listening. With Delighted survey templates, your teams can rally around a single survey metric to fix experience gaps at the early stages.

Who do we help?

Delighted helps many great brands of all sizes delight their customers. Learn how startups are becoming the next unicorn with the help of Delighted.

Slack
TedX
Sonos
Cisco
Uber
InstaCart
Target
Ting
Citrix
Pagely
TaskRabbit
DWR
Strava
SilverCar
AllSaints
OpenTable
Delighted pricing

Join the Delighted startups program and get a $2000 credit for your first year of Delighted Premium

Apply now, or take a look at our regular pricing below to compare the value!

Free Starter
$0/mo
 
Get started
  • 50 responses/mo
  • 1 user
  • Branding customization (logo, colors)
  • 1 Templates Project
  • Unlimited Surveys
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
Premium
$224/mo
Billed yearly
Additional plan:
- $134/mo with 250 responses and 5 users

Plans are billed yearly. Monthly pricing is also available for 10% more.
Get started
  • 500 responses/mo
  • 10 users
  • Branding customization (logo, colors)
  • Unlimited Templates
  • Unlimited Surveys
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
  • 5 Premium integrations
    Salesforce, Segment, HubSpot
    See all
Premium Plus
$449/mo
Billed yearly
Custom plans:
- Contact us for pricing on 1,000+ responses and 20+ users per month

Plans are billed yearly. Monthly pricing is also available for 10% more.
Contact us
  • 1,000 responses/mo
  • 20 users
  • Branding customization (logo, colors)
  • Unlimited Templates
  • Unlimited Surveys
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
  • 5 Premium integrations
    Salesforce, Segment, HubSpot
    See all

Prices shown do not include sales tax. Sales tax will be calculated upon entering billing information.

Apply now

Ready to get started?

Focus on expansion, Delighted will cover the rest.

We’re excited to help you foster and maintain long-lasting employee and customer retention as you propel your organization forward.

Unlock a $2000 credit for your first 12 months. To qualify, you must:

  • Be a pre-Series B company
  • Be ready to use your Delighted credit within the next year
  • Have not received a Delighted credit previously

Apply for the Delighted startups program