Capture the attention of your ideal customer with market research and marketing surveys

Get a pulse on brand loyalty and awareness with Delighted marketing surveys. Create, deliver, and analyze results – all in our comprehensive survey platform.


Every second, 45 people answer a Delighted survey


Delighted powers 300+ million surveys a year


Measure brand awareness and fine-tune your brand strategy with ready-to-use survey templates

Glean insights from your target market and gauge overall customer sentiment using Delighted’s all-in-one survey platform. Collect responses and uncover market trends seamlessly.

Brand Awareness Survey

How well does your target market know your brand? Get the intel you need from current and potential customers.
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How Did You Hear About Us?

Find out how customers discovered your brand and use those insights to optimize your marketing strategies.
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Competitor Research Survey

Gain visibility into your customers’ preferences and purchasing habits, and leverage those insights to get an edge over competitors.
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Testimonial Request Survey

Gather powerful social proof from your customers and secure opt-in so you can publicly share the love.
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eCommerce Post Purchase Survey

Enhance your online shopping experience with customer feedback so it’s easy and enjoyable for shoppers.
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Cart Abandonment Survey

Hear directly from online shoppers about why they’ve changed their minds – and use that intel to drive sales.
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Marketing Site Navigation Survey

Uncover insights about your site experience and make high-value fixes for a seamless customer journey.
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Online Shopping Survey

Create a frictionless shopping experience and delight customers at every click.
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Newsletter Feedback Survey

Give readers more of what they love – and find out where to improve – with simple, straightforward feedback.
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Join 75,000+ of the world's most beloved brands

Garner valuable customer insights with expert-vetted marketing survey templates

Delighted Surveys give you the power to ask anything: from optimizing your online shopping experience to gaining an edge over competitors, we’ve got you covered.

Create with AI

Create with AI

Tap into the expertise of a seasoned product researcher as you’re creating your survey.

After you add 2 questions to your survey, AI Recommended Questions will craft 3 contextual question suggestions for you to choose from.

Whether you’re building from scratch or using one of our templates, you’ll have a more insightful survey in minutes.

free online survey maker sample follow-up question
Real-time marketing survey results

Uncover real-time audience insights

Use pre-built reports and attractive charts to visualize marketing feedback survey responses, incorporate your insights, and share the results with your team for effortless access and reference.

free online survey maker sample follow-up question
Collaborate with colleagues

Foster easy team collaboration

From question design to result analysis, you can collaborate with your team at every step of the experience management process. Seek input from other survey editors and colleagues to optimize your survey, and even invite non-Delighted users to view and provide input using a shareable link.

Collaborate pop-up within free online survey maker feature

Why choose Delighted?

What puts Delighted above the rest? We thought you’d never ask.

Choose from Surveys or CX

Create one-off surveys with Delighted Surveys or use NPS on CX, our end-to-end experience management solution. Delighted gives you the power to ask anything and everything.

Start surveying faster than competitors

Collect and act on feedback up to 2x faster than other survey tools on the market. Say goodbye to navigating confusing survey tools and hello to a simple survey experience.

Advanced branding customization

Maintain branding in your survey by customizing your survey’s logo, colors, and fonts. Then, build a welcome and thank you message for a delightful survey experience from beginning to end.

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”