Deliver products your customers will love

Take the guesswork out of product launches, feature builds, and pricing with real-time customer feedback. Create, communicate, and analyze results in our comprehensive survey platform.


Every second, 45 people answer a Delighted survey


Delighted powers 300+ million surveys a year


Surface product insights and prioritize your product roadmap with ready-to-use survey templates

Learn how customers use your products, what they want more of, and why they might cancel using Delighted’s all-in-one survey platform. Collect responses via link surveys and glean powerful product insights today.

Churn Survey

Get ahead of customer cancellations with real-time feedback you can take action on.

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Jobs to be Done Survey

Understand how customers use your products to achieve their goals – and how you can help them expedite the process.
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Van Westendorp

Surface customer insights for your pricing decisions with this industry-recognized methodology.
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Pricing Sensitivity Survey

Uncover customer preferences and purchasing habits to optimize your pricing strategy.
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Onboarding Profiling Survey

Personalize the customer experience with insightful zero-party data.
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Post-Onboarding Survey

Hear from customers about their onboarding experience and leverage those insights to streamline the process.
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Feature Request Survey

Give customers more of what they love from your products with feedback directly from them.
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New Product Validation Survey

Validate your new product in the market with customer feedback and take action to iterate and grow.
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Product Waitlist

Invite loyal customers to be the first to know about – and test – new products, features, and more.
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Join 75,000+ of the world's most beloved brands

Deliver superior customer value with expert-vetted product survey templates

Delighted Surveys give you the power to ask anything: from validating your pricing model to launching new products and features, we’ve got you covered.

Create with AI

Create actionable product surveys with the help of AI

Tap into the expertise of a seasoned product researcher as you’re creating your survey.

After you add 2 questions to your survey, AI Recommended Questions will craft 3 contextual question suggestions for you to choose from.

Whether you’re building from scratch or using one of our templates, you’ll have a more insightful survey in minutes.

free online survey maker sample follow-up question
Real-time marketing survey results

Uncover real-time audience insights

Use pre-built reports and attractive charts to visualize product survey responses, incorporate your insights, and share the results with your team for effortless access and reference.

Beautiful reports within the free online survey maker
Collaborate with colleagues

Foster easy team collaboration

From question design to result analysis, you can collaborate with your team at every step of the experience management process. Seek input from other survey editors and colleagues to optimize your survey, and even invite non-Delighted users to view and provide input using a shareable link.

Collaborate pop-up within free online survey maker feature

Why choose Delighted?

What puts Delighted above the rest? We thought you’d never ask.

Choose from Surveys or CX

Create one-off surveys with Delighted Surveys or use PMF or NPS on CX, our end-to-end experience management solution. Delighted gives you the power to ask anything and everything.

Start surveying faster than competitors

Collect and act on feedback up to 2x faster than other survey tools on the market. Say goodbye to navigating confusing survey tools and hello to a simple survey experience.

Advanced branding customization

Maintain branding in your survey by customizing your survey’s logo, colors, and fonts. Then, build a welcome and thank you message for a delightful survey experience from beginning to end.

“By going direct-to-consumer, we are able to have a direct relationship with our customers and then use their feedback to improve every aspect of our business – from our products to the way we market them and so much more. So, their loyalty to FIGS and their feedback has always been supremely important to our success.”

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”