From initial purchase, to support interaction, to ongoing loyalty measurement, Delighted helps the world’s leading ecommerce brands generate insights across the entire customer journey to power growing businesses.
The best part? Setup takes minutes, not days.
Join 75,000+ of the world's most beloved brands
Every second, 45 people answer a Delighted survey
Delighted powers 300+ million surveys a year
To complement our existing Shopify post-delivery integration, we’re working on a new Shopify Checkout Extension for post-purchase surveys.
Ask customers how they heard about your brand, and any other market research or experience improvement questions you have, so you can optimize your marketing campaigns and checkout flow.
Ecommerce feedback goes beyond just surveying post-purchase. We’ve created a custom feedback solution specifically for Shopify storefronts with 7 important points to survey customers.
Click on a survey below to see the various options for pop-up ecommerce web surveys.
Cart Abandonment Survey
Online Shopping Survey
How Did You Hear About Us?
Consumer Preference Survey
These surveys are completely configurable through the Delighted platform. To implement, embed a code snippet on your site.
Join 75,000+ of the world's most beloved brands
Automate feedback collection with Shopify, WooCommerce, Klaviyo, Gorgias, Friendbuy, Square, Squarespace, Stripe, Gladly, ActiveCampaign, Zapier, and more.
Over 75% of ecommerce customers are using their phone to purchase. With Delighted, you’ll be able to customize surveys to your needs, and they’ll always show up beautifully for your customers.
Your surveys will automatically be optimized for mobile and desktop. Survey throttling is built in, so no one is ever over-surveyed.
Jumpstart your word of mouth and referral marketing strategy with a customizable survey Thank you page.
See all of your results in a real-time dashboard that anyone can use. Get a bird’s eye view of customer happiness, or drill down into acute issues experienced by specific customer segments with keyword search and filtering. AI-driven reporting makes parsing through open text feedback a breeze.
Check out some of our on-demand webinars. Get an in-depth look at how leading ecommerce retailers use Delighted.
Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.
Sign up now and start collecting feedback for your ecommerce store for free.