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Integrations Intercom CRM


Intercom NPS surveys are automatically triggered based on user activity. Sync all Delighted response data back to user records instantly.


Every second, 45 people answer a Delighted survey


Delighted powers 300+ million surveys a year


Free to install: The Intercom integration is included in the Delighted Free plan. Trigger Delighted surveys and sync feedback for free today.


Automate Intercom NPS surveys with Delighted

Integrate Delighted with Intercom in a few clicks with our pre-built integration. You decide who is surveyed and when, if the email surveys recur, and if the responses should sync back to Intercom.

Data Exchange

How the Intercom integration works

For step-by-step setup instructions, view our documentation.

Choose which Intercom users should be surveyed and when

Surveys are sent automatically to users based on activity


Need some guidance? Check out this guide for setting up the Intercom integration

Get the help you need from our self-serve customer feedback software or reach out to us.

Intercom integration setup

About Intercom

Intercom is an all-in-one customer messaging platform with a set of user-friendly tools designed to acquire, engage, and support customers.

Learn more about Intercom