Integrations / Payment


Automatically trigger post-purchase email surveys with Delighted’s Square integration. Collect real-time feedback after a purchase has been made online or in-store.

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How the Square integration works

Square processes payment

Square processes customer payment

Square integration triggers email survey

Delighted sends survey to customer

Trigger post-purchase surveys at the right time

Send a survey immediately at the point of sale, or schedule for later. The delay accounts for delivery and gives your customers enough time to form an impression about your product before they’re asked for feedback.

Square integration triggers email surveys after a custom time delay

Feedback with context

When triggering surveys with Square, Delighted includes information like the Square Payment ID, Square Business Name, and Square Customer ID with the feedback, so you have all the context you need to make customer-driven improvements.

square integrations passes location and customer data with feedback

About Square

Square is a full-service payments solution for sellers of all sizes. Whether online or in-person, credit card or Apple pay, Square offers hardware and software for managing payments quickly, easily, and securely.

Learn more about Square