Integrations / Payment


Automatically send experience surveys to customers with recurring subscriptions and one time payment events.

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How this integration works

Stripe processes payment

Stripe processes customer payment or subscription

Delighted sends email or sms survey

Delighted sends survey to customer

Feedback with context

When triggering surveys via Stripe, Delighted will also include customer and payment information to be used for segmenting feedback.

Stripe customer data passed into Delighted for contextual feedback

Send immediately or delayed

Trigger the survey to send immediately after the order is fulfilled or set a delay. Account for delivery time and give your customers the chance to fully experience your product before giving feedback.

Set a delay before your survey sends

About Stripe

Stripe is a popular payment processor with an emphasis on serving developers first. They provide businesses with a variety of well-designed solutions for collecting payment.

Learn more about Stripe