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Delighted for Startup Grind

Scale your startup with Delighted

Delighted offers a self-serve, automated feedback solution for startups looking to build strong customer relationships from the beginning.

Find out if you qualify and unlock a $2000 credit for your first 12 months. To qualify, you must:

  • Have not created a Delighted account previously
  • Be a pre-Series B company
  • Be ready to use your Delighted credit within the next year
  • Have not received a Delighted credit previously
Apply for the Delighted startups program
45

Every second, 45 people answer a Delighted survey

300M+

Delighted powers 300+ million surveys a year

4.9
4.7
Nonprofit survey types

Save time and act faster on insights with Delighted

Delighted is the perfect AI-driven solution for startups wanting to improve customer, employee, and product experiences quickly. By capturing feedback, founders can reduce churn and build long-term action plans from real-time survey data.

“Delighted allows us to track our customers specifically. Just by one person providing a verbatim comment, we can dive deeper into what went wrong and try to fix issues that cause a larger customer impact.”

Benefits

Ease growing pains with a friction-free customer feedback program

Create surveys your customers will actually enjoy. An effortless survey experience means higher response rates and more actionable customer feedback. Delighted’s intuitive customer survey templates make it easy.

Quick, self-serve setup

Create surveys optimized to work perfectly across all channels with a customizable, easy-to-use web setup experience.

Automated surveying

Schedule ongoing surveys by time interval and trigger feedback surveys based on custom events with Delighted API.

Multi-channel delivery

Deliver surveys through email, your website, or via link. Customers respond directly within the channel for better response rates.

Expansive reporting options

Spend more time driving impact and less time digging for insights with Delighted’s complete suite of AI feedback analysis and reporting features.

Grow successfully with an engaged team, happy customers, and an unbeatable product

The key to successful startup growth is continued customer and employee listening. With Delighted survey templates, your teams can rally around a single survey metric to fix experience gaps at the early stages.

NPS

Customer surveys (NPS)

Measure brand loyalty with Net Promoter Score (NPS) surveys. Get the fine-tuned data you need to enhance at scale and increase customer retention long term.

Learn more about NPS

nps software survey
eNPS

Employee surveys (eNPS)

Resolve high-level employee concerns early with employee Net Promoter Score (eNPS) surveys. Make impactful decisions from anonymous feedback.

Learn more about eNPS

nonprofit survey enps
PMF

Product/market fit surveys (PMF)

Find out if your product satisfies the needs of the market with Product/Market Fit (PMF) surveys. Show investors the data to prove you are ready to scale.

Learn more about PMF

Product market fit survey example

Who do we help?

Delighted helps many great brands of all sizes delight their customers. Learn how startups are becoming the next unicorn with the help of Delighted.

Join 10,000+ brands who love Delighted

Join the Delighted startups program and get a receive a $2000 credit for your first year of Delighted Premium.

Apply now, or take a look at our regular pricing below to compare the value!

Free Starter
$0/mo
Get started
Delighted CX Delighted CX
1 CX Template Project
Delighted Surveys Delighted Surveys
Unlimited Surveys
  • 50 responses/mo
  • 1 user
  • Branding customization (logo, colors)
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
MOST POPULAR
Premium
$224/mo*
Get started
Delighted CX Delighted CX
Unlimited CX Projects
Delighted Surveys Delighted Surveys
Unlimited Surveys
  • 500 responses/mo
  • 10 users
  • Branding customization (logo, colors)
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
  • 6 Premium integrations
    Salesforce, Segment, HubSpot
    See all
Premium Plus
Starts at $449/mo*
Contact us
Delighted CX Delighted CX
Unlimited CX Projects
Delighted Surveys Delighted Surveys
Unlimited Surveys
  • 1,000 responses/mo
  • 20 users
  • Branding customization (logo, colors)
  • 35+ Free integrations
    Slack, Shopify, Zendesk
    See all
  • 6 Premium integrations
    Salesforce, Segment, HubSpot
    See all

Prices shown do not include sales tax. Sales tax will be calculated upon entering billing information.
*Additional Surveys Starter Plans: $44/mo with 500 responses and 3 users; $71/mo with 1,000 responses and 5 users.
Need more responses or users? You can easily add more responses and users as needed to your plan or send us a note.

Ready to get started?

Focus on expansion, Delighted will cover the rest.

We’re excited to help you foster and maintain long-lasting employee and customer retention as you propel your organization forward.

Find out if you qualify and unlock a $2000 credit for your first 12 months. To qualify, you must:

  • Have not created a Delighted account previously
  • Be a pre-Series B company
  • Be ready to use your Delighted credit within the next year
  • Have not received a Delighted credit previously

Apply for the Delighted startups program