Delighted + TechSoup partnership

Delighted for Nonprofits

Surveying constituents just got easier

With the Delighted + TechSoup partnership, qualifying nonprofits get 50% off Premium and Premium Plus plans for their first year.*

  • $112/month for Premium instead of $224/month
  • $224/month for Premium Plus instead of $449/month

Follow the instructions below to get started. You’ll be collecting valuable feedback from donors. volunteers, and employees in no time.

*Discount is only available for new customers

Enter your details to access the Delighted for Nonprofits discount:

How to claim discount

How to access the TechSoup nonprofit discount

The Delighted for Nonprofits discount is offered to eligible nonprofit organizations through our partner, TechSoup. Review the eligibility requirements to make sure you qualify. To access the discount, follow the steps below:

1. Visit TechSoup to activate a 50% discount on your Delighted plan

Head over to Delighted’s page on the TechSoup website to compare the Premium and Premium Plus plans and request your plan of choice. Note that you will be charged an admin fee through TechSoup, but it will be Delighted who ultimately bills you for the discounted subscription (see step 4).

2. Sign up for a free Delighted trial

After requesting your Delighted plan through TechSoup, sign up for a free trial of Delighted to explore the platform while you wait for a fulfillment email from TechSoup.

3. Enter your TechSoup Reference Number into the form above

Your fulfillment email from TechSoup will contain your Request Number. Input your Request Number in the form above.

4. Update payment information after discount is applied

The Delighted team will reach out to you with a request to reset your account password and payment information (you’ll need a credit card for this) so you can access the discounted rate. And with that, you’re ready to start sending nonprofit surveys!

Having trouble? Reach out to us with any questions on eligibility or activation of the nonprofit discount – we’re here to help.

FAQs

Who is eligible for the nonprofit discount?

Products are available only to qualifying nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database. For more eligibility information and restrictions, visit TechSoup.

Do I purchase the discounted plan from TechSoup or Delighted?

You will request the offer through TechSoup where you will be charged an admin fee ($148 for Premium plans and $296 for Premium Plus). Once you receive your fulfillment email from TechSoup, grab your Reference Number and enter it into the form above with your personal information. Delighted will then reach out to you with a request to update your payment information on your Delighted account (which you can create by signing up for a free trial) and subsequently bill you for the discounted rate.

Can existing Delighted customers access the discount?

Unfortunately, organizations that already have a Delighted subscription are not eligible.

How many discounted plans can nonprofits purchase?

Organizations may request access to discounted rates for one Delighted subscription per fiscal year (July 1 to June 30).

Can the discounted subscription be renewed after the first year?

Yes! For a discounted subscription renewal, confirm your eligibility through TechSoup and pay their admin fee to renew your subscription. Follow the same steps above to activate your discount with help from the Delighted team.

Delighted pricing

Nonprofits: Get 50% off Delighted Premium or Premium Plus

Request the offer through TechSoup for 50% off your first year of Delighted Premium or Premium Plus. Take a look at our regular pricing below to compare the value!

Free

$0/mo
Billed yearly
Get started
  • Use 1 delivery platform
    Email, Web, Link, SDK
  • 1 Project
    Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
  • Monthly survey send limit of 1,000
  • Invite 3 team members
  • Brand your survey with your logo and colors
  • Configure 5 Trends filters to segment feedback
  • 4 pre-built feedback reports
    Dashboard, Over time, Snapshot, Metrics
  • Set 3 Alerts to send feedback to your team
  • Self-serve support
  • Self-serve onboarding
  • Access 35+ free integrations
    Slack, Shopify, Zendesk
    See all
  • 30+ languages for localization of the initial rating question
  • Autopilot schedules delivery of email surveys

Premium

$224/mo
Billed yearly
Get started
  • Use all delivery platforms
    Email, Web, Link, SDK, 3 Kiosks
  • 5 Projects
    Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
  • Monthly survey send limit of 10,000
  • Invite 10 team members
  • Brand your survey with your logo and colors
  • Send email surveys from your domain
  • Configure 20 Trends filters to segment feedback
  • AI suggested filters powered by Smart Trends
  • 7 pre-built feedback reports
    Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, Benchmarks
  • Set 10 Alerts to send feedback to your team
  • Self-serve support
  • Self-serve onboarding
  • Live chat with support team
  • Access 35+ free integrations
    Slack, Shopify, Zendesk
  • 5 premium integrations
    Salesforce, Segment, HubSpot
    See all
  • 30+ languages for localization of the initial rating question
  • Customize Translations for everything from the Intro message to Additional Questions
  • Autopilot schedules delivery of email surveys
  • Customize 10 Additional Questions within your survey
  • Access expert-recommended eNPS and PMF Additional Questions
  • Testimonials collects and publishes feedback directly to your site

Premium Plus

$449/mo
Billed yearly
Get started
  • Use all delivery platforms
    Email, Web, Link, SDK, 5 Kiosks
  • 7 Projects
    Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF
  • Monthly survey send limit of 20,000
  • Invite 20 team members
  • Role-based user access
  • Brand your survey with your logo and colors
  • Send email surveys from your domain
  • Configure 40 Trends filters to segment feedback
  • AI suggested filters powered by Smart Trends
  • 7 pre-built feedback reports
    Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, Benchmarks
  • Set 20 Alerts to send feedback to your team
  • Prioritized support from your dedicated Customer Concierge for all concerns or requests
  • Data migration from other feedback platforms
  • Access 35+ free integrations
    Slack, Shopify, Zendesk
  • 5 premium integrations
    Salesforce, Segment, HubSpot
    See all
  • 30+ languages for localization of the initial rating question
  • Customize Translations for everything from the Intro message to Additional Questions
  • Autopilot schedules delivery of email surveys
  • Customize 10 Additional Questions within your survey
  • Access expert-recommended eNPS and PMF Additional Questions
  • Testimonials collects and publishes feedback directly to your site

Prices shown do not include sales tax. Sales tax will be calculated upon entering billing information.