Beat the funding crunch: Delighted’s guide for startup longevity through customer and employee experience

​​Investments in US tech startups dropped 11% during the most recent funding crunch. To help startups’ longevity, we surveyed 250+ startups to uncover their priorities, pain points, and plans for the future.

Sneak peek:

  • 91% of startups collect customer feedback
  • Only 76% of startups collect employee feedback
  • 59% of startups reported investors asked about their Net Promoter Score
  • Drop in your email address for the full story.


    Every second, 45 people answer a Delighted survey


    Delighted powers 300+ million surveys a year


    You don’t have to take our word for it

    Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

    “Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
    “Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
    “You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”