Integrations Zendesk Help desk


Gather more nuanced, insightful feedback for your customer support team with Delighted CSAT and NPS surveys, and act on all of it through the Zendesk survey integration for a streamlined support experience.


Every second, 45 people answer a Delighted survey


Delighted powers 300+ million surveys a year


Free to install: The Delighted + Zendesk integration is included in the Delighted Free plan. Streamline your feedback workflows for free today.


Zendesk + feedback surveys - The easiest way to improve customer satisfaction

Through the Zendesk survey integration, you can trigger NPS and CSAT surveys based on configured conditions, instantly sync response data to matching Zendesk contacts, and close the loop faster than ever by automatically sending surveys to customers after a ticket is closed.

Data Exchange

How the Zendesk integration works

For step-by-step setup instructions, view our documentation.

Customer responds to Delighted survey

Zendesk ticket is created per response


Need some guidance? Check out this guide for setting up the Zendesk integration

Get the help you need from our self-serve customer feedback software or reach out to us.

Zendesk integration setup

About Zendesk

Zendesk is a suite of tools enabling seamless omnichannel customer interactions. Manage customer support tickets, build a knowledge base, chat in realtime with customers, or arrange a phone call with them – all in one well-designed package.

Learn more about Zendesk