Integrations Google Sheets Automation

Google Sheets

Seamlessly sync and backfill Delighted data into Google Sheets to create custom reports for team collaboration. Simplify feedback analysis and external reporting with the free Google Sheets integration.

45

Every second, 45 people answer a Delighted survey

300M+

Delighted powers 300+ million surveys a year

Google Sheets

Free to install: The Google Sheets survey integration is available on all Delighted plans.

Overview

How to export Delighted survey data into Google Sheets

Use this integration to seamlessly backfill historic survey feedback from Delighted into any Google Sheet. The Google Sheets integration populates Delighted survey responses into your spreadsheets. Skip manual data entry and have feedback waiting for you to analyze.

Here’s how to get started:

Create and publish your survey

Start by creating a survey: start from scratch with our free online survey maker, Delighted Surveys. Or, use our customer experience solution, Delighted CX, to collect feedback with templated surveys based on a CX metric: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), and more.

Set up the Google Sheets integration

Once your survey is published, it’s time to set up the Google Sheets integration. Customize which Google Sheet you’d like your survey data to populate.

Follow these step-by-step instructions that match the Delighted survey experience you’re using:

Google Sheets integration setup instructions for Surveys
Google Sheets integration setup instructions for Delighted CX

View survey responses in Google Sheets

Once the integration is up and running, you’ll see all your Delighted survey responses in the Google Sheet you specified for that survey.

Send a test message to view your first response: expect to see response fields like Response ID, Project ID, Survey ID, Survey name, Responses, and timestamps.

Note that there’s usually a 10-minute delay between when a survey response is submitted and a new row being created in Google Sheets.

Data Exchange

How the Google Sheets integration works

For a complete list of data synced from Google Sheets to Delighted, view our documentation.

Use Delighted to collect survey data from customers or employees

Sync Delighted survey data into Google Sheets

Resources

Ready to get started? Check out these guides for setting up the Google Sheets integration

Get the help you need from our self-serve customer feedback software or reach out to us.

Google Sheets integration setup
Delighted Surveys: Google Sheets integration documentation
Delighted CX: Google Sheets integration documentation

Sync survey responses into Google Sheets
Google Sheets integration blog announcement

About Google Sheets

Google Sheets is a web application that allows users to create, share, and edit spreadsheets online in real time. Sync and collaborate with team members all over with tracked changes to monitor updates.

Learn more about Google Sheets