Seamlessly sync and backfill Delighted data into Google Sheets to create custom reports for team collaboration. Simplify feedback analysis and external reporting with the free Google Sheets integration.
Every second, 45 people answer a Delighted survey
Delighted powers 300+ million surveys a year
Free to install: The Google Sheets survey integration is available on all Delighted plans.
Use this integration to seamlessly backfill historic survey feedback from Delighted into any Google Sheet. The Google Sheets integration populates Delighted survey responses into your spreadsheets. Skip manual data entry and have feedback waiting for you to analyze.
Here’s how to get started:
Start by creating a survey: start from scratch with our free online survey maker, Delighted Surveys. Or, use our customer experience solution, Delighted CX, to collect feedback with templated surveys based on a CX metric: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), and more.
Once your survey is published, it’s time to set up the Google Sheets integration. Customize which Google Sheet you’d like your survey data to populate.
Follow these step-by-step instructions that match the Delighted survey experience you’re using:
Google Sheets integration setup instructions for Surveys
Google Sheets integration setup instructions for Delighted CX
Once the integration is up and running, you’ll see all your Delighted survey responses in the Google Sheet you specified for that survey.
Send a test message to view your first response: expect to see response fields like Response ID, Project ID, Survey ID, Survey name, Responses, and timestamps.
Note that there’s usually a 10-minute delay between when a survey response is submitted and a new row being created in Google Sheets.
For a complete list of data synced from Google Sheets to Delighted, view our documentation.
Use Delighted to collect survey data from customers or employees
Sync Delighted survey data into Google Sheets
Get the help you need from our self-serve customer feedback software or reach out to us.
Google Sheets integration setup
Delighted Surveys: Google Sheets integration documentation
Delighted CX: Google Sheets integration documentation
Sync survey responses into Google Sheets
Google Sheets integration blog announcement
Google Sheets is a web application that allows users to create, share, and edit spreadsheets online in real time. Sync and collaborate with team members all over with tracked changes to monitor updates.
