Integrations / Help desk


With the Gorgias integration, automate customer service feedback collection by triggering a Delighted survey when a ticket is updated.

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How this integration works

gorgias integration step 1

Ticket is updated in Gorgias

gorgias integration step 2

Delighted sends a feedback survey

About Gorgias

Gorgias is a leading helpdesk for Shopify, Magento and BigCommerce merchants where retailers can manage all of their customer communication and tickets in one platform (email, social media, SMS, phone). It’s powered with machine learning to automate up to 25% of commonly asked questions and seamlessly integrates into your existing tech stack to deliver better customer support.

Learn more about Gorgias