With the Gorgias integration, automate customer service feedback collection by triggering a Delighted survey when a ticket is updated.
Ticket is updated in Gorgias
Delighted sends a feedback survey
Gorgias is a leading helpdesk for Shopify, Magento and BigCommerce merchants where retailers can manage all of their customer communication and tickets in one platform (email, social media, SMS, phone). It’s powered with machine learning to automate up to 25% of commonly asked questions and seamlessly integrates into your existing tech stack to deliver better customer support.
Sign up now and survey customers for free. You're minutes away from getting feedback!