Integrations Chatdesk Analytics

Chatdesk

Analyze Delighted CSAT and NPS survey feedback alongside all the rest of your customer communications in Chatdesk. Chatdesk automatically tags all the feedback to easily surface actionable insights.

45

Every second, 45 people answer a Delighted survey

300M+

Delighted powers 300+ million surveys a year

Chatdesk

Free to install: The Chatdesk survey integration is available on all Delighted plans.

Overview

Easily report on all customer conversations

Sync Delighted feedback to Chatdesk, and aggregate reporting on customer conversations from all your channels, including email, chat, social, reviews, and more. Filter by trend, sentiment, or channel and compare time frames – no manual tagging necessary.

Data Exchange

How the Chatdesk integration works

For a complete list of data synced from Chatdesk to Delighted, view our documentation.

Customer answers Delighted survey

Feedback is tagged in Chatdesk Trends

Resources

Ready to get started? Check out these guides for setting up the Chatdesk integration

Get the help you need from our self-serve customer feedback software or reach out to us.

Chatdesk integration setup
Chatdesk integration blog announcement

About Chatdesk

Customer service leaders use Chatdesk software to scale efficiently and drive service to sales. Through the Chatdesk Trends platform, companies can quickly analyze customer feedback and identify opportunities for their business to increase repeat sales and drive self service.

Learn more about Chatdesk