Integrations / CRM

Salesforce

Gain insight into how your customers are feeling at the Account level by automatically linking Delighted survey responses to your contacts in Salesforce.

View documentation

How this integration works

Salesforce NPS customer survey

Customer survey response is received within Delighted

Salesforce NPS contact

Feedback is synced to matching Salesforce Contact

Instantly sync Salesforce NPS and CSAT survey feedback to Contact records

Summarize your response data at the Account level and use the positive feedback to help identify customers for upgrades and cross-selling opportunities. Create easy workflows to serve as the foundation of your reporting and automation processes.

Salesforce NPS survey feedback

About Salesforce

Salesforce is the world's #1 customer relationship management platform. With their cloud-based applications for sales, service, marketing, and more, serving and expanding your customer base has never been easier.

Learn more about Salesforce