Squarespace Commerce order is marked as fulfilled
Delighted sends feedback survey after a specified time delay
When triggering surveys via Squarespace, Delighted also includes customer and order information for easy segmentation. Analyze feedback by Custom Checkout Form answers, location, basket size, and more for actionable insights.
Trigger the survey to send immediately after the order is fulfilled or set a delay. Account for delivery time and give your customers the chance to fully experience your product before giving feedback.
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