Integrations / Help desk

Teamwork

Sync Delighted survey feedback to the customer record in Teamwork Desk. Add CSAT or CES survey ratings for service-specific feedback, or NPS for overall brand sentiment.

View documentation

How this integration works

teamwork integration step 1

Customer answers Delighted survey

teamwork integration step 2

Responses sync to Teamwork Desk

Understand how happy your customers are with your support team at a glance

The Teamwork Desk integration adds the survey rating and verbatim feedback to the customer record. You’ll also be able to toggle between historic feedback records to see if customer sentiment has changed over time.

Delighted feedback in Teamwork Desk customer record

About Teamwork

Teamwork Desk is a ticketing system that streamlines customer query management, saving you time and money while ensuring your team delivers an exceptional customer experience.

Learn more about Teamwork