Integrations Teamwork Desk Help desk

Teamwork Desk

Sync Delighted survey feedback to the customer record in Teamwork Desk. Add CSAT or CES survey ratings for service-specific feedback, or NPS for overall brand sentiment.


Every second, 45 people answer a Delighted survey


Delighted powers 300+ million surveys a year

Teamwork Desk

Free to install: The Teamwork Desk survey integration is available on all Delighted plans.


Understand how happy your customers are with your support team at a glance

The Teamwork Desk integration adds the survey rating and verbatim feedback to the customer record. You’ll also be able to toggle between historic feedback records to see if customer sentiment has changed over time.

Data Exchange

How the Teamwork Desk integration works

The respondent’s score, comment, and email address will sync over to the contact level in Teamwork. For a complete list of data synced from Teamwork to Delighted, view our documentation.

Customer answers Delighted survey

Responses sync to Teamwork Desk


Ready to get started? Check out these guides for setting up the Teamwork Desk integration

Get the help you need from our self-serve customer feedback software or reach out to us.

Teamwork Desk integration setup
Teamwork Desk integration blog announcement

About Teamwork Desk

Teamwork Desk is a ticketing system that streamlines customer query management, saving you time and money while ensuring your team delivers an exceptional customer experience.

Learn more about Teamwork Desk