Launch an automated customer feedback program in days with an intuitive, self-service customer experience management platform.
Every second, 45 people answer a Delighted survey
Delighted powers 300+ million surveys a year
Use Delighted CX to make an outsized impact in record time with minimal resources.
Ask industry-proven metrics like NPS, CSAT, CES in 30+ languages, and customize them to match your brand.
Send surveys via Email, in-app, on your website, using a kiosk, or with a link URL.
Automate feedback with the tools you love: Salesforce, Segment, Shopify, Slack, and dozens more.
Monitor trends in your feedback with pre-built reports and AI-powered text analysis.
Watch the feedback roll in. Tag and segment your feedback for quick insights analysis.
Alert teams in real time to act on customer feedback and close the loop.
Check out the Delighted CX demo video.
Use Delighted Surveys to create fully custom questionnaires that help you learn more about your audience. Add your brand logo and colors, collaborate on survey creation with your team, and invite all your colleagues to see the results – all in one platform.
Get started with a free-forever account. No credit card necessary. No contracts or surprise fees.
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Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.
CX Templates
Surveys
