Deliver the right question, to the right person, at the right time.
Every customer has a story to tell, and most of them are happy to share it if you make it easy for them. Traditional surveys are long, ugly, and don’t work well across devices. Delighted surveys are different. Our surveys generate more feedback than traditional surveys by providing a fast and frictionless experience that works everywhere and respects your customers’ time.Show details
NPS, CSAT, CES, 5-Star, Smileys, and Thumbs
Measure any type of experience at any point along the customer journey. Measure your overall brand, a specific product/service, or interactions with your support team.
1-click survey experience
Delighted surveys can be completed in under a minute on average, maximizing response rates, and limiting future survey fatigue.
Feedback in their own words
Customers provide feedback in their own words, retaining valuable context and emotion that can only come from verbatim feedback.
Higher response rates
Delighted surveys generate up to 10x more feedback than traditional surveys with response rates greater than 30% on average.