Integrations / Automation

G2

This integration will add a G2 review request in the Delighted survey completion “Thank you” message, so users can leave reviews without creating or logging into a G2 account. Gather survey feedback and G2 reviews in one seamless flow.

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How the G2 integration works

Delighted survey icon

Use Delighted to send a survey to customers after a milestone

G2 Review icon

Ask for a G2 review directly from the Thank you page

Customers can leave a review without creating or logging into a G2 account

Allowing customers to leave reviews of your service or software without making a G2 account can reduce drop-off rates. Plus, this integration takes customers to a specially shortened G2 review form (15 questions instead of the usual 40) for a low-friction customer review process.

G2 Delighted Integration Visual

Ask everyone for G2 reviews

With this integration, all recipients of a Delighted survey will be asked to leave a G2 review to help you generate more authentic reviews (positive and negative alike) by casting a wider net. Increase review recency and volume for a stronger position on the G2 grid, while ensuring you receive holistic feedback. You'll be able to customize your “Thank you” message to give context to why you’re requesting a G2 review.

G2 Review setup

About G2

G2 is a software and service review platform with nearly 2 million authentic reviews. See what customers have to say about your offerings and give customers the opportunity to share their experience through a frictionless review process.

Learn more about G2