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Integrations G2 Automation


This integration will add a G2 review request in the Delighted survey completion “Thank you” message, so users can leave reviews without creating or logging into a G2 account. Gather survey feedback and G2 reviews in one seamless flow.


Every second, 45 people answer a Delighted survey


Delighted powers 300+ million surveys a year


Premium integration: G2 is a premium integration in Delighted, limited to paid plans. For more information, see our Pricing page.


Customers can leave a review without creating or logging into a G2 account

Allowing customers to leave reviews of your service or software without making a G2 account can reduce drop-off rates. Plus, this integration takes customers to a specially shortened G2 review form (15 questions instead of the usual 40) for a low-friction customer review process.

For a complete overview of the G2 integration, view our documentation.

Data Exchange

How the G2 integration works

For a complete list of data synced from G2 to Delighted, view our documentation.

Use Delighted to send a survey to customers after a milestone

Ask for a G2 review directly from the Thank you page


Ask everyone for G2 reviews

With this integration, all recipients of a Delighted survey will be asked to leave a G2 review to help you generate more authentic reviews (positive and negative alike) by casting a wider net. Increase review recency and volume for a stronger position on the G2 grid, while ensuring you receive holistic feedback. You’ll be able to customize your “Thank you” message to give context to why you’re requesting a G2 review.


Need some guidance? Check out these guides for setting up the G2 integration

Get the help you need from our self-serve customer feedback software or reach out to us.

G2 integration setup
G2 integration documentation

Increase reviews with G2 + Delighted
Delighted + G2 integration announcement

About G2

G2 is a software and service review platform with nearly 2 million authentic reviews. See what customers have to say about your offerings and give customers the opportunity to share their experience through a frictionless review process.

Learn more about G2