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Quick and powerful free online survey maker

Choose your question type, customize your brand logo and colors, build custom logic, collaborate, and analyze the results with your team – all in one platform.

45

Every second, 45 people answer a Delighted survey

300M+

Delighted powers 300+ million surveys a year

4.9
4.7
free online survey maker sample follow-up question

Create and manage free online surveys with ease

Collect and act on feedback up to 2x faster than other online survey tools in the market. Say goodbye to navigating confusing survey tools and hello to a simple, enjoyable, streamlined survey experience.

Build your survey now

Join 75,000+ of the world's most beloved brands

Top benefits of Delighted Surveys

Explore the benefits of Delighted’s free survey maker

Learn how to save time and achieve impactful results with a user-friendly interface, built-in best-practice guidance, and hassle-free collaboration and sharing features.

Time-saving survey design

Delighted’s free online survey tool is simple to use and navigate, saving you time and making it easier to create and manage surveys efficiently during your workday.

Flexible question types

Gather various types of information in the most effective way possible with versatile response formats like multiple choice, text, numerical scale, and graphic scale.

Recommended questions

Optimize your survey using recommended question templates by use case, thoughtfully curated from commonly used questions, methodologies, and best practices.

Branding customization

Take your brand image center stage by customizing your survey’s logo, colors, and fonts. Then, build a welcome and thank you message for a delightful survey experience from beginning to end.

Tailored question flow

Create a seamless survey experience by implementing Logic that displays questions based on previous answers. Reduce survey bias by randomizing answer options or providing an “other” open-text option.

Versatile survey distribution

Transform any interaction into an opportunity for valuable insights by adding your survey URL link to emails, chat messages, or social media. Enjoy the freedom to collect feedback whenever and wherever you choose!

“The survey experience is very smooth – the Delighted product is easy to figure out, and creating and publishing a survey is so much simpler than what we’ve used before!”

“The ‘Create a report’ option provides great visuals of our responses, all in one dashboard. Also, I really love the collaborator option where co-workers can view the survey and add comments. The feature helps us make sure different departments are aligned with the survey messaging.”

Advanced AI assistance

Tap into the expertise of an experienced researcher with AI Recommended Questions. After you add two questions to your survey, relevant follow-up questions are automatically generated so you can fast-track the survey creation process.

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Free online survey maker AI recommended questions library
Collaborate pop-up within free online survey maker feature

Easy team collaboration

From question design to result analysis, you can collaborate with your team at every step of the experience management process. Seek input from other survey editors and colleagues to optimize your survey, and even invite non-Delighted users to view and provide input using a shareable link.

Enhanced mobile usability

Experience survey creation on the go, no matter where your schedule takes you. With our mobile-optimized platform, you can easily create surveys and discover important feedback trends directly from your smartphone. A simple yet sophisticated mobile experience helps you stay on top of feedback throughout your busy workweek.

Free online survey maker mobile survey preview
Beautiful reports within the free online survey maker

Beautiful automatic summaries

Use pre-built reports and attractive charts to visualize the survey responses, incorporate your insights, and share the results with your team for effortless access and reference.

Powerful survey integrations

Integrate your free online surveys with powerful automation tools like Slack, Webhooks, Zapier, and Google Sheets.

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Ready to see Delighted Surveys in action?

Watch a demo of Surveys for step-by-step instructions on how to create your first survey.

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Not sure where to begin? Start improving experiences with ready-made survey templates

Jump into a pre-built survey template designed to automate and manage customer, employee, or product feedback across the experience lifecycle.

Expert CX metrics

Use tried and true customer experience metrics like NPS, CSAT, and CES.

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Customer templates

Learn what your customer really thinks about your product or service.

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HR templates

Keep a tab on employee sentiment to increase engagement.

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Marketing templates

Get to know your target audience to boost brand loyalty and awareness.

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Product templates

Find out what your customers think about the product experience.

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Sales templates

Dig deeper into customer purchasing intent to improve sales tactics.

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Education templates

Get a read on how students feel with coursework and the classroom.

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UX templates

Gather user experience feedback to measure product usability.

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Improve response rates with self-serve survey design best practices, question guides, and customer stories

Learn how to optimize your survey design for high response rates.
Ask the right questions at the right time with this popular question guide.
Include these effective CX survey questions in your retail survey.
Read best practice guides and product updates on the Delighted blog.
Learn how top industry CX leaders are designing their survey program.
Get self-serve step-by-step resources at the Delighted Surveys Help Center.

Get answers to frequently asked questions about surveys

  • A survey is a research method used to collect data and gather opinions, thoughts, or feedback from a specific group of people. It typically involves asking a series of questions to participants. The research gathered from surveys can help you understand your audience and make informed, real-time business decisions.

  • A survey maker refers to a software or online survey tool that helps users create and design any type of survey easily, efficiently, and without required coding. It provides pre-designed templates, question types, and customization options to make the survey creation process smoother.

  • Online surveys are surveys transmitted over the Internet through various platforms or websites. Conducting a survey online allows participants to respond to questions using digital devices such as computers, smartphones, or tablets, eliminating the need for traditional paper-and-pencil surveys. Often as an online form, these surveys are less time-consuming and streamlined for data collection.

  • In short, a survey tool is convenient, cost-effective, and the most efficient use of your – and your respondents’ – time. Online surveys are convenient for your customers or employees to answer – and thus, more convenient for you to collect their responses. By collecting feedback in one central place, you can begin analyzing results right away and close the loop in minutes. Learn about our free survey tools here.

  • A good survey response rate depends on the target audience, survey topic, and survey distribution method. Generally, a survey response rate that ranges between 5% and 30% is considered “good”. An excellent response rate is 50% or higher. Higher response rates are preferred as they increase the statistical reliability of the survey results.

  • Start by considering your survey goals and the target audience. Determine the type of questions you want to ask, such as multiple choice, open-ended, or rating scale questions. Make sure the questions are clear, concise, and unbiased. Then, consider the flow and logical order of the multiple question types to ensure respondents can easily understand and answer them. To create a survey free of errors and bias, double-check your questions and send a test survey to a friend or colleague before sending it to your audience.

  • Yes! Delighted has a free-forever plan that doesn’t require a credit card. Jump directly into Delighted’s free survey tool to create a survey today

  • You can send an unlimited number of Delighted surveys on all plans! Pricing is based on how many responses, or answers to your survey, you receive.

  • You automatically have 50 free responses when you start on Delighted’s free plan. To receive more responses, expand your program with these flexible paid plan options.

  • Delighted Surveys includes recommended sentiment, marketing, product/service, and demographic questions directly at the beginning of the survey creation flow. If you’re looking for a more pre-crafted survey experience, check out our Survey Templates that are built to support your entire experience management journey.

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”