Low-hanging fruit
Pursue perfection
Bloat
Brick walls
The compromise trap
Understand the problem
Start with values
Play your own game
Introducing Delighted
Experience Management 101
Ecommerce customer journey map + template
Top 10 ecommerce trends shaping online retail in 2024
Creating Surveys
25 brand perception survey question examples + template
Post-purchase survey questions you can ask customers after checkout
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Introducing the Delighted Android SDK

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product