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9 customer experience metrics to help your brand succeed
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Relationship vs transactional surveys for measuring the customer experience
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Are you maximizing your customer feedback analysis?
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Sending surveys: 4 top online survey distribution methods
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7 tips for an effective voice of the customer program
Introducing Projects: Run multiple survey projects from one Delighted account
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The 7 customer survey types for a world-class CX program
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Announcing Reports: Survey results analysis and reporting made simple
Expand your customer experience program with Smileys, Thumbs, and Link surveys
Introducing Delighted for iOS
Upgrade customer experience surveys with Additional Questions
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Delighted + Qualtrics
Good isn’t good enough
Playing it safe is risky
Experience Management 101
Top 10 ecommerce trends shaping online retail in 2024
Delighted Q2 2024 Product Recap
Creating Surveys
25 brand perception survey question examples + template
Post-purchase survey questions you can ask customers after checkout
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Introducing the Delighted Android SDK

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product