Shopify order is marked as fulfilled
Delighted sends survey to customer
When triggering NPS surveys via Shopify, Delighted will also include customer and order information to be used for segmenting feedback.
Trigger the Shopify NPS survey to send immediately after the order is fulfilled or set a delay. Account for delivery time and give your customers the chance to fully experience your product before giving feedback.
Shopify is an ecommerce platform that makes setting up shop incredibly simple. No matter where you sell – in a store, online, or even through social media – Shopify provides all the functionality you need to establish and grow your business.