Integrations / Payment

Shopify

Automatically send Shopify NPS surveys to customers after they place an order on your store with the Delighted integration. Choose to send the survey promptly after fulfillment or delay the survey for a specified time.

View documentation

How this integration works

Shopify marks order as fulfilled

Shopify order is marked as fulfilled

Delighted sends email or sms survey to customer

Delighted sends survey to customer

Feedback with context

When triggering NPS surveys via Shopify, Delighted will also include customer and order information to be used for segmenting feedback.

Shopify customer data included with Delighted feedback

Send immediately or delayed

Trigger the Shopify NPS survey to send immediately after the order is fulfilled or set a delay. Account for delivery time and give your customers the chance to fully experience your product before giving feedback.

Delay the survey send

About Shopify

Shopify is an ecommerce platform that makes setting up shop incredibly simple. No matter where you sell – in a store, online, or even through social media – Shopify provides all the functionality you need to establish and grow your business.

Learn more about Shopify