Integrations / CRM


Sync your Delighted NPS, CSAT, CES, and graphical rating feedback with the matching customer record in Klaviyo. Gain a complete picture of each customer, with numerical rating data and verbatim text feedback mapped to key metrics tracked by Klaviyo.

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How this integration works

Customer completes Delighted survey

Customer responds to Delighted survey

Feedback appears in Klaviyo customer profile

Feedback added to Klayivo profile

A holistic view of the customer

With Delighted survey responses automatically synced in Klaviyo, feedback becomes more visible and actionable than ever before. Combine customer sentiment data with customer engagement data for visibility into the “why” behind customer behavior.

Klaviyo integration screencap

About Klaviyo

Klaviyo is the leading marketing automation and email platform for ecommerce. Klaviyo allows brands to listen for and understand cues from their visitors, subscribers, and customers, and enables them to easily turn that information into valuable messages that increase the lifetime value of each customer.

Learn more about Klaviyo