Automatically send Shopify NPS surveys to customers after they place an order on your store with the Delighted integration. Choose to send the survey promptly after fulfillment or delay the survey for a specified time.
Shopify order is marked as fulfilled
Delighted sends survey to customer
When triggering NPS surveys via Shopify, Delighted will also include customer and order information to be used for segmenting feedback.
Trigger the Shopify NPS survey to send immediately after the order is fulfilled or set a delay. Account for delivery time and give your customers the chance to fully experience your product before giving feedback.
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