It’s no secret that capturing feedback from clients, employees, and potential customers is essential for building a foundation in experience management. But, organizing and standardizing team processes around feedback data can seem daunting, especially if it’s a manual process. 

That’s why we’re excited to announce three key integrations available to you today! With Zapier, Delighted survey feedback can be automatically fed into your existing project spreadsheets and organization platforms – no coding experience required. 

Google Sheets

Collaboration merged with Delighted survey feedback. Bundled with Google Drive, Google Sheets is a free online service that makes data organization and teamwork effortless and available on your phone, computer, or tablet. 

Integrate Delighted with Google Sheets and watch as Delighted response data is added instantly as a new row within an existing Google Sheets spreadsheet, so you can trigger surveys automatically and analyze the feedback as a team, all at the same time.

Learn more about the Delighted + Google Sheets integration here.

Pipedrive

Grant your sales team immediate access to Delighted feedback throughout the sales process. Pipedrive is a user-friendly sales Customer Relationship Management (CRM) tool that makes monitoring deals and tracking communication across the sales pipeline seamless. 

Integrate Delighted with Pipedrive and choose from specific triggers and actions within Zapier to decide what makes sense for your sales process. Should a survey trigger when a New Deal is created? Or, do you want to feed the data back to existing records within Pipedrive? Whatever you decide, connecting Delighted to Pipedrive takes minutes. 

Learn more about the Delighted + Pipedrive integration here.

Airtable

Automating existing business solutions with feedback data. From organizing simple team tasks to creating powerful business applications, Airtable is an all-encompassing and intuitive organizational spreadsheet tool for all. 

Integrate Delighted with Airtable in four simple steps through Zapier and sync feedback data back to Airtable records so you feel confident that all on-the-spot survey data is captured within your project workflows.

Learn more about the Delighted + Airtable integration here.

Ready to get started? We got you covered. Try out the Zaps below with our instant integration templates:

Zapier makes connecting Delighted survey feedback to your existing workflows easier than ever.

New to Delighted? No problem. Start your free Delighted trial and start recording customer and employee feedback within the tools you love today.