Practical advice from the experts

Whether you’re just starting your feedback collection journey or looking for a refresher on best practices, these resources will get you on your way to creating a future-proof, customer- and employee-centric business.

How-to Guides

Consult the knowledge base

New to customer experience? Delighted has a number of guides available for download covering how to get your CX program started and take survey feedback to its full potential. 

Delighted guide consumer trends

Top 8 retail consumer trends for omnichannel retail strategy

Learn what Delighted uncovered by surveying 1,200 shoppers about their preferences and behaviors. Align your omnichannel strategy post-lockdown to leverage emerging trends in the retail industry. 

Download the guide

Webinars

Maximize the value of your feedback program with Delighted

Check out some of our webinars available for viewing on-demand. Learn how Delighted can be utilized across industries with tools that maximize customer experience by collecting feedback.

Casper Friendbuy Tremendous Delighted Webinar

WEBINAR

Webinar: How Casper unlocks Promoter referral revenue

Watch on-demand

Customer stories

You’re in good company

Explore how your peers use Delighted to infuse customer insights into their company directives and day-to-day operations

View all of our customer case studies

Every department looks to Delighted to really make sure that we are providing the experience based on our brand promise.”

Read the Happy Returns profile

Built by people who care deeply about customer experience

Created and run by a team who believes that great experiences are first and foremost.

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