Solutions
Industries
Ecommerce
Tech
Startups
Nonprofit
Teams
Customer Experience
Customer Service
Product
Marketing
Human Resources
Delighted helps the world's most coveted brands
View Customers
Survey Templates
Net Promoter Score
Customer Satisfaction Score
Customer Effort Score
Product Market Fit
Employee NPS
5-star
Smileys
Thumbs
Custom surveys
See all survey templates
Not sure where to start? Learn more about each survey template.
See all survey templates
Pricing
Resources
Resources
Practical advice from the experts
Help Center
Get support and explore best practices
Integrations
Plug Delighted into your existing tech stack
REST API
Set up Delighted using our world-class API
AI Enhancements
Augment your program with built-in AI
Case Studies
Delighted customer case studies
Blog
Industry news and guidance
Community
Get support and explore best practices
Product Roadmap
See what innovations we have in store
Delighted’s guide to customer journey mapping
Read it now
Contact sales
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Get started
Solutions
Industries
Ecommerce
Tech
Startups
Nonprofits
Teams
Customer Experience
Customer Service
Product
Marketing
Human Resources
Delighted helps the world's most coveted brands
View Customers
Survey Templates
Net Promoter Score
Customer Satisfaction Score
Customer Effort Score
Product Market Fit
Employee NPS
5-star
Smileys
Thumbs
Custom surveys
See all survey templates
Not sure where to start? Learn more about each survey template.
See all survey templates
Pricing
Resources
Resources
Practical advice from the experts
Help Center
Get support and explore best practices
Integrations
Plug Delighted into your existing tech stack
REST API
Set up Delighted using our world-class API
AI Enhancements
Augment your program with built-in AI
Case Studies
Delighted customer case studies
Blog
Industry news and guidance
Community
Get support and explore best practices
Product Roadmap
See what innovations we have in store
Delighted’s guide to customer journey mapping
Read it now
Contact sales
Get started
Sign in
Topic: Delighted best practices
Taking Action
Delighted’s top 10 survey integrations for ecommerce businesses
Taking Action
Navigating negative feedback: 5 tips for managing feedback burnout
Distributing Surveys
5 popular ways to use 5-star surveys [Video]
Reporting & Analysis
Email digests: The easiest way to stay on top of feedback
Creating Surveys
How to make the most of a free survey program: 4 tips to know
Experience Management 101
What is customer churn? How to measure and reduce it
Experience Management 101
Customer self-service: Set your team up for success
Experience Management 101
Introducing Delighted Admin Certification: A free course for CX program management
Experience Management 101
Customer experience maturity: The 5 pillars to know when evaluating your program
Distributing Surveys
What is a good survey response rate for online customer surveys?
Distributing Surveys
3 steps to customer survey automation
Creating Surveys
The 5 keys to skimmable surveys for improved feedback
Experience Management 101
A founder’s guide to product-led growth: 5 best practices for growing your business
Experience Management 101
Introducing Delighted Core Certification: A free course to help you become a Delighted expert
Experience Management 101
How Delighted Uses Delighted: An interview with Customer Concierge
