Distributing surveys: Boost response rates with sending best practices

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Distributing Surveys

Mobile app surveys: Best practices and sample questions

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Distributing Surveys

Introducing the Delighted iOS SDK

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Distributing Surveys

How to automate ecommerce feedback collection with Delighted’s Squarespace extension

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Distributing Surveys

Introducing Delighted Kiosk: Collect feedback anywhere

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Distributing Surveys

16 best practices to increase survey response rates

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Distributing Surveys

Sending surveys: 4 top online survey distribution methods

Distributing Surveys

Introducing Web and SMS – two new ways to gather feedback with Delighted

Experience Management 101

What is the customer lifecycle? Definition, stages, and tips

What are customer touchpoints and how to identify them (with examples)

Creating Surveys

Introducing 50+ templates for customer and employee lifecycle feedback

Survey fatigue: What it is, why it happens, and how to avoid it

Reporting & Analysis

Email digests: The easiest way to stay on top of feedback

New integration: Sync survey responses into Google Sheets

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

Andy Dunn

Founder and CEO

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

JT Marino

Founder

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Amanda Richardson

VP Product

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