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Mobile app surveys: Best practices and sample questions
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Introducing the Delighted iOS SDK
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How to automate ecommerce feedback collection with Delighted’s Squarespace extension
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Introducing Delighted Kiosk: Collect feedback anywhere
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16 best practices to increase survey response rates
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Sending surveys: 4 top online survey distribution methods
Introducing Web and SMS – two new ways to gather feedback with Delighted
Experience Management 101
What is the customer lifecycle? Definition, stages, and tips
What are customer touchpoints and how to identify them (with examples)
Creating Surveys
Survey fatigue: What it is, why it happens, and how to avoid it
35 post-event survey questions to ask for event feedback
Reporting & Analysis
Email digests: The easiest way to stay on top of feedback
New integration: Sync survey responses into Google Sheets

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product