Creating surveys: How-to guides and tips for impactful survey creation

What's the difference between qualitative vs quantitative research?

Creating Surveys

Qualitative vs. quantitative research: What’s the difference?

Creating Surveys

Employee satisfaction survey questions: 15 examples, plus how to get started

custom sending domain

Creating Surveys

Introducing Custom Sending Domains: Make your email “from” address your own domain

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Creating Surveys

Double-barreled question: Definition, examples, and how to avoid it

delighted survey translations

Creating Surveys

Introducing Survey Translations: Create multilingual surveys for global customer and employee feedback

Keys to skimmable surveys

Creating Surveys

The 5 keys to skimmable surveys for improved feedback

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Creating Surveys

4 strategies to prevent acquiescence bias in your customer surveys

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Creating Surveys

2 new survey types: 3-point CSAT surveys and 7-point CES surveys

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Creating Surveys

Announcing Delighted Product/Market Fit surveys. Add PMF to your product development toolkit.

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Creating Surveys

3 tips for effectively surveying your employees

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Creating Surveys

Your employee feedback solution has arrived! Introducing employee Net Promoter Score (eNPS) surveys

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Creating Surveys

CSAT vs NPS vs CES: Which customer satisfaction metric is best?

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Creating Surveys

10 best product survey questions for product managers to gather customer feedback

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Creating Surveys

Delighted survey update: Customize the Comment and Thank you page

Experience Management 101

What is the customer lifecycle? Definition, stages, and tips

What are customer touchpoints and how to identify them (with examples)

Distributing Surveys

NPS email: A complete guide (with tips & examples)

5 popular ways to use 5-star surveys [Video]

Reporting & Analysis

Email digests: The easiest way to stay on top of feedback

New integration: Sync survey responses into Google Sheets

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

Andy Dunn

Founder and CEO

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

JT Marino

Founder

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Amanda Richardson

VP Product

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