Creating Surveys

Create impactful customer, employee, and product surveys with step-by-step survey question guides and best practice design tips. Also, get the latest scoop on Delighted’s free survey templates and how to add them to your toolkit.

What's the difference between qualitative vs quantitative research?
Qualitative vs. quantitative research: What’s the difference?
Employee satisfaction survey questions: 15 examples, plus how to get started
custom sending domain
Introducing Custom Sending Domains: Make your email “from” address your own domain
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How to avoid double-barreled questions in your feedback surveys
delighted survey translations
Introducing Survey Translations: Create multilingual surveys for global customer and employee feedback
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The 5 keys to skimmable surveys for improved feedback
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4 strategies to prevent acquiescence bias in your customer surveys
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2 new survey types: 3-point CSAT surveys and 7-point CES surveys
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Announcing Delighted Product/Market Fit surveys. Add PMF to your product development toolkit.
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The 3 components of an effective employee survey
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Your employee feedback solution has arrived! Introducing employee Net Promoter Score (eNPS) surveys
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CSAT vs NPS vs CES: Which customer satisfaction metric is best?
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10 best product survey questions for product managers to gather customer feedback
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Delighted survey update: Customize the Comment and Thank you page