Creating Surveys

Create impactful customer, employee, and product surveys with step-by-step survey question guides and best practice design tips. Also, get the latest scoop on Delighted’s free survey templates and how to add them to your toolkit.

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What’s a Likert scale and how can you use it to better understand your audience?
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Avoiding biased questions: 7 examples of bad survey questions
Learn about leading questions, types, and examples
Leading questions: Definition, examples, and why you should avoid them
What's the difference between qualitative vs quantitative research?
Qualitative vs. quantitative research: What’s the difference?
Employee satisfaction survey questions: 15 examples, plus how to get started
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Introducing Custom Sending Domains: Make your email “from” address your own domain
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How to avoid double-barreled questions in your feedback surveys
delighted survey translations
Introducing Survey Translations: Create multilingual surveys for global customer and employee feedback
Keys to skimmable surveys
The 5 keys to skimmable surveys for improved feedback
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4 strategies to prevent acquiescence bias in your customer surveys
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2 new survey types: 3-point CSAT surveys and 7-point CES surveys
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Announcing Delighted Product/Market Fit surveys. Add PMF to your product development toolkit.
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The 3 components of an effective employee survey
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Your employee feedback solution has arrived! Introducing employee Net Promoter Score (eNPS) surveys