• menu
CX blog post featured image
What is customer experience (CX)? 20 CX terms, definitions, and resources
choose nps software featured image
How to choose the right NPS software to improve your customer experience
voice of the customer feedback featured image
Voice of the Customer (VoC): Customer feedback for a future-proof business
customer experience metrics featured image
9 customer experience metrics to help your brand succeed
relationship vs transactional surveys featured image
Relationship vs transactional surveys for measuring the customer experience
voice of the customer program featured image
7 tips for an effective voice of the customer program
delighted by qualtrics featured image
Delighted + Qualtrics
Good isn’t good enough
Playing it safe is risky
Remember me?
The microwave curse
What’s the secret to growing your business 240%?
4 ways Net Promoter Score can boost your business
Good or familiar?
Creating Surveys
Introducing AI Recommended Questions
Multiple choice questions: Types, examples, and tips 
Distributing Surveys
NPS email: A complete guide (with tips & examples)
5 popular ways to use 5-star surveys [Video]
Reporting & Analysis
Email digests: The easiest way to stay on top of feedback
New integration: Sync survey responses into Google Sheets

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product