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types of survey questions blog post featured image
8 types of survey questions with examples and tips
customer satisfaction survey questions featured image
52 popular customer satisfaction survey questions by customer journey
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16 best practices to increase survey response rates
klaviyo integration featured image
Announcing Delighted + Klaviyo for feedback-based ecommerce marketing automation
customer experience metrics featured image
9 customer experience metrics to help your brand succeed
relationship vs transactional surveys featured image
Relationship vs transactional surveys for measuring the customer experience
customer feedback analysis featured image
Are you maximizing your customer feedback analysis?
survey distribution methods featured image
Sending surveys: 4 top online survey distribution methods
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7 tips for an effective voice of the customer program
Introducing Projects: Run multiple survey projects from one Delighted account
customer survey types featured image
The 7 customer survey types for a world-class CX program
survey results analysis featured image
Announcing Reports: Survey results analysis and reporting made simple
Expand your customer experience program with Smileys, Thumbs, and Link surveys
Introducing Delighted for iOS
Experience Management 101
What is the customer lifecycle? Definition, stages, and tips
What are customer touchpoints and how to identify them (with examples)
Creating Surveys
Survey fatigue: What it is, why it happens, and how to avoid it
35 post-event survey questions to ask for event feedback
Distributing Surveys
NPS email: A complete guide (with tips & examples)
5 popular ways to use 5-star surveys [Video]

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product