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Customer referrals meet CX: Delighted’s Friendbuy integration
nps promoters featured image
10 ways to do more with your promoters
nps detractors featured image
Get personal: 12 reasons to follow up with detractors
customer experience trends featured image
5 customer experience trends: What’s expected from your brand in 2020
root cause analysis featured image
Addressing customer experience challenges with root cause analysis
roi customer experience featured image
ROI of Customer Experience can be measured: Build your case for ROX
retail customer feedback featured image
48 retail survey questions for the customer feedback you need
ecommerce experience
Improving the ecommerce experience for the 4 core journey stages
survey kiosk featured image
Introducing Delighted Kiosk: Collect feedback anywhere
nps case studies featured image
4 case studies to prove the value of Net Promoter Score
growth marketing customer experience featured image
Growth marketing powered by customer experience
difference between customer service and customer experience
Customer experience vs customer service: Why it matters to your business
surveys for growth featured image
Customer survey templates get you the growth you want
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How to choose the best customer experience management software for your business
Experience Management 101
Delighted Q1 2024 Product Recap
What is the customer lifecycle? Definition, stages, and tips
Creating Surveys
Post-purchase survey questions you can ask customers after checkout
31 effective employee onboarding survey questions to ask new hires
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Introducing the Delighted Android SDK

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product